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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!

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Comments

  • Hi Ken Your Customer Care Case # is 640807. As a follow up to this: This has been happening since we went live a month ago. At first we thought it was down to typos in e-mail addresses or customers claiming they had not received them as a way of not paying! However, as our accounts department became swamped with queries…
  • Are you running any scripts on the Sales Orders? We are back up and running after three days of loss of service. It was all down to the upgrade knocking out our scripts. Three days later, support pinned it down to us having to type the word NEW in the scripts and we were back up and running! Defect 143096 Hope this helps -…
  • We have recently gone live with NetSuite in the UK. The e-mail issue is now our biggest problem! We are trying to e-mail our invoices via the bulk invoicing process but our customers are saying they do not receive them. We then try to e-mail the invoices individually but again the customers are saying they do not get them.…