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3945257 Newbie

Comments

  • @LilGator Search the forums for "Website Down" and see if that helps you decide.
  • We've been a NetSuite customer for something like five years, but we use it primarily for back office stuff, and thank goodness. I have watched the forums closely enough over those years to say that I wouldn't recommend running a website on NetSuite to a sworn enemy.
  • They broke it. Update to the latest WSDL and it should work. Or you can wait for them to fix it. It's not like it's a busy time of the year or anything, so you probably have time for that, right?
  • This bug appears to be back. Anyone else?
  • Ha ha. That's a funny joke there.
  • Look for Authentication Using Request Level Credentials in the platform guide. I don't find anything about NetSuite to be reliable, so good luck with that.
  • If session-based services are substantially faster, that is a bug, but performance is dismal on all services, so I don't know how you could tell the difference. That concurrent requests don't work with standard users is a complete ripoff that will no doubt continue as long as NetSuite has no real competition. NSConnector…
  • Do yourself a favor and go stateless. Use of session-based web services is a leading cause of misery.
  • The integration report includes only the response XML, it doesn't provide any additional information. It also takes a very long time to run. It may be that I could do something to filter the result, but I haven't tried because if I want the raw SOAP messages I can log them on the client side. As for error handling, I'm not…
  • I probably should have mentioned that I'm writing to the new stateless interface that NetSuite finally provided in 2008.2, so I don't know if Axis2 properly handles the cookies that necessitate the modified Axis 1.4 jar. Stateful interactions are stupid though, especially with the miserable way that NetSuite handles…
  • Does NetSuite think they're the only third party integration I have? Does NetSuite really think it's acceptable to dictate for years on end that customers use a hacked version of obsolete technology in one of the critical areas of modern web development technology? Give me a break. NetSuite's failure to provide Axis2…
  • First, please clarify something. Are you saying that if a second client logs in, the first will continue to work as long as they're not both making a request at the same time? If so, that would be a step in the right direction. If not, you're just giving us a faster version of the terrible concurrency model we already…
  • Add 'c' parameter to your endpoint address, like so: https://webservices.netsuite.com/services/NetSuitePort_2_5?c=123456 I'm not aware of this being documented in the release notes, but I found it on one of the other threads about this issue, and it worked for me. I do wish NetSuite could apply just one update without…
  • If you're using Java, there's going to be a line of code somewhere that looks like this: service.setEndpointAddress("NetSuitePort", "https://webservices.netsuite.com/services/NetSuitePort_2_5"); The URI being passed is, ideally, externalized, if only so you can run it through a proxy for debugging. I'm not familiar enough…
  • I've been using NetSuite and watching this forum long enough to know to never have a real-time dependency on NetSuite that could prevent orders from being taken. This means of course I will never run my website on NetSuite, and at point of sale I will always have a backup plan. NetSuite is a good value for SMB, but it is…
  • I had no luck getting an answer to this on the phone with support so maybe you can tell me. How am I supposed to get this value if I'm using web services? Neither the 2.5 nor 2.6 wsdl contains this field. While you're at it maybe you can tell me where this change is documented, and for that matter how NetSuite can claim…
  • Why is it I see this post from last night, but the status page shows 100% availability? (She got the year wrong, but it was definitely posted last night). Hello All, This is regarding the downtime that happened today (1/15/2013 PST) around 18:20-18:50 (PST). Please be informed that our Operations Team is currently…
  • @nicholasmschultz we're in San Francisco. Web service calls to NetSuite were timing out for me during this period.
  • What purpose does it serve to keep the old interface alive if the behavior is going to change? It certainly doesn't pass for backwards compatibility. It's arguably worse than shutting it off altogether.
  • Thank you both for confirming my suspicion that this had to do with the upgrade; my integrations break in some way almost every time NetSuite upgrades. This is especially irritating because we don't pay for support. My experiences with support have been uniformly horrible, and i refuse to be milked for support I only need…
  • Do you think it would be too much to ask for the error message to state which entity was violating the uniqueness constraint? When I update a customer, with credit cards, addresses, and whatever else, and I get a non-specific uniqueness error, telling me to check the release notes is not acceptable.
  • So label really is a unique field? It's a label. As far as I'm concerned, the whole idea of a "label" is that I can put whatever I want in it. I understand NetSuite wants to "add value" by keeping my data clean, but this is really not helping. I also still can't understand why the error messages don't even mention what…
  • From the release notes: Update to the Address Sublist The internalId field on the Address (addressbookList) sublist is now the sublist key. This change allows you to update the address list and maintain existing internal IDs. Note that in the 2009.1 endpoint there was a bug that prevented developers from updating address…
  • NetSuite can and does capture performance information themselves. It's sent back to the server at the end of every page load. I don't know how long they've been doing this, and it's possible it indicates a desire to improve the situation, but you can rest assured they are well aware that performance is inconsistent and…
  • Unless there will also be an option to merge two pre-existing items, it will be a lucky few who benefit from this "enhancement". I duplicated everything and stopped creating Non-Inventory Items long ago. Any remaining Non-Inventory Items in our account exist because they have transaction history attached to them, as do…
  • Agreed. I did a detailed analysis a while back when I faced the same problem, and at least at the time, Non-Inventory Item was a pure subset of Inventory Item. Their existence, combined with the inability to convert (a trivial feature to provide, in that direction), is a trap, and NetSuite should be ashamed. All of my new…