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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

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  • Me too. I have support problem. since I am close to my due time of 60 days free support, I planned lot of time to set up my netsuite account so that I can start doing business using netsuite. But, I did not find any phone number in " Support by phone". I submitted a case through "Support by online" , no any answer for the…
  • I had similiar problem with support. It always take long time, I have four case right now openning around one week. I almost give up. They offered a 60 days free support, but I almost get no support within this time. Because it took time to try out by myself, and When I start to ask questions, they respond too slowly. My…