3945920

You can often time find these magic numbers by looking at the page source when in edit mode. "NLMakeDropdown" is your friend ;) Sweet, thanks for the tip! -d

in 2010.2 scripting issue how serious? Comment by 3945920 Nov 16, 2010 3:40PM

Wow - this one bit me too. Badly. Automation ended up sending a lot of bogusly priced sales orders out the door! It's an easy bug to have inadvertently exploited ... considering NetSuite allowed the setting of the price at the line item level independent of price level, it always 'just worked'. I could not really find…

in 2010.2 scripting issue how serious? Comment by 3945920 Nov 11, 2010 6:04PM

The following is working for me: function scheduleCampaign( base_campaign ) { var today = nlapiDateToString( new Date() ); var campaign = nlapiCopyRecord('campaign', base_campaign); campaign.setFieldValue('startdate', today); campaign.setFieldValue('title',campaign.getFieldValue('title') + ' (' + today + ')');…

in Sales Campaigns not exposed to nlapiCopyRecord? Comment by 3945920 Nov 4, 2009 10:05AM

And the answer, depressingly, is that nlapiCopyRecord cannot be used to copy sales campaign records. This has been classified as an enhancement request, which means it will disappear into an abyss of despair. Enhancement 171937 in the unlikely case anyone ever wants to vote for this. Despite comments in the case like: -…

in Need help with Drip Marketing Script troubleshooting Comment by 3945920 Nov 3, 2009 6:52PM

Ok - it appears this record has not yet been exposed to SuiteScript. Pls enter an enhancement with support for this. I will also follow up internally with our product team. Much appreciated Yang! If anyone can get it done, you can! As mentioned above, the enhancement NetSuite support created for me was 171937. Please let…

in Need help with Drip Marketing Script troubleshooting Comment by 3945920 Nov 6, 2009 12:00PM

Try using the salescampaign record. I am not sure if this is officially supported yet though so you will have to double check the documentation on this. Yang, Thank you for the suggestion. I recall trying that once, but I tried again for you now and was told: SSS_INVALID_RECORD_TYPE Just to be clear, I changed: var…

in Need help with Drip Marketing Script troubleshooting Comment by 3945920 Nov 5, 2009 6:21PM

Does anyone know if this approach can be extended to sales campaigns? When I try to nlapiCopyRecord the internalid of a sales campaign, it tells me the records does not exist. No problems at all copying standard campaign internalids. Apparently NetSuite support doesn't have anyone who can answer SuiteFlex questions on the…

in Need help with Drip Marketing Script troubleshooting Comment by 3945920 Oct 31, 2009 5:40PM

I would also be curious to hear people's thoughts on this one. Your workaround is clever, it unlinks the PO from the SO - something we had been unable to do thus far. Our current process involves simply changing the vendor on the PO and resending it by email to that new vendor, relying on the 'messages' or 'system notes'…

in Best Practice for Canceling a Drop Ship PO Comment by 3945920 Nov 5, 2010 10:52AM

I am at a loss for how to do these 2 customer credit entries: I have a customer who we gave a partial credit back for an item (that was not returned, so not returned to inventory) How do I record this as a customer credit without having to link it to an item (as if the item was returned). Also in another situation there is…

in Customer Credit (for customer service -not return) Comment by 3945920 Jul 10, 2008 9:04PM

You can't do it. Defect is 188995 for this issue. -d

in Updating Multi-Selects with Import Comment by 3945920 Dec 27, 2010 7:02PM

I've tried importing from a CSV file of the form: "9723|9724|9725|9722",16026 "20599|20942|20725",13548 where the first column is the internal-ids of the contacts and the second column is the internal-id of the company record whose multi-select list/record I would like to populate with these contacts. I've verified that a…

in Updating Multi-Selects with Import Comment by 3945920 Nov 5, 2010 3:29PM

Very nice Steve, thanks! -Darren

in Thousands of Date/Period mismatches Comment by 3945920 Apr 24, 2012 5:44PM

Wow, even at conservative projections switching to payflow pro could mean an additional $20,000 to our bottom line. Here I've been cheerleading for CyberSource and all along I've been shooting myself in the bank account .... My CyberSource rep says we'll lose the ability to dispute AMEX chargebacks - has anyone had any…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Apr 5, 2010 5:34PM

You get charged one flat (competitive) rate for all credit card types, INCLUDING AmEx. Yes, I figured that much out, but can you share more information about this flat rate? For instance, AMEX recently changed our discount from 2.95% to 3.5% because of the primarily online (card not present) nature of much of our business.…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Mar 30, 2010 3:21PM

[US centric] The savings provided by PayPal are huge for any merchant that accepts AMEX for more than a minimal % of transactions Please elaborate. -Darren

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Mar 29, 2010 5:46PM

I am certaintly not going to provide all theses answers to a support person in some unknown country. What does this have to do with allowing me to set up a merchant account with Paypal? Kindly fix this process for setting up Payflo Pro. Bill I had the same frustrating experience. The support representative is refusing to…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Apr 6, 2010 5:09PM

According to NetSuite Support: The buttons now available on the NetSuite Credit Card Setup page are the ones to use to ensure most complete credit card acceptance functionality now and in future releases of NetSuite. Setup > Accounting > Credit Card Processing > below are the available options: “Add CyberSource” “Add…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Apr 5, 2010 6:03PM

I've been told Netsuite has removed several payment processor setup options is preparation for the launch of a new "enhanced" payment processor interface module in Netsuite. Apparently the existing setups will continue to work for now but you can't create new ones. Please tell me the word 'module' does not mean that this…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Mar 18, 2010 9:58AM

My 0.02, FWIW. NetSuite enhanced their gateway to Cybersource in this latest release to send a lot more information to them, and get a lot more information back. The fraud protection is a Cybersource product (Decision Manager), which when turned on used to cause NetSuite to puke. Now, not only does it not puke, but it…

in Paypal Paylow Pro Processor is no longer available on Netsuite Comment by 3945920 Dec 29, 2010 3:20PM

Yeah, it's a clear violation of GAAP ... very disheartening. -d

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Dec 20, 2010 11:33PM

I've been thinking about that. What I found is that A) the Item Receipt actually does have a Rate recorded on it (the field is hidden). So it seems hardcoded in the Item Receipt to ignore the rate when dealing with Drop Ship returns. The information is there, Netsuite is just ignoring it. This is speculation, but I believe…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 1:44PM

Darren, it uses #2...but only if you do a stand-alone RA (i.e., not spawned from the Invoice or the Sales Order) I agree, the defect is limited to the customer return authorization workflow. We could, I suppose, abandon the entire return authorization feature and just generate standalone credit memos, but with the volume…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 5:43PM

If an customer return is initiated from the sales order, the current system model this as a return back to the actual vendor. Since this is a drop ship item that is being shipped back to the original vendor, there is no inventory asset accounting transaction associated with the item receipt. Let's assume for a moment that…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 3:27PM

I'd be curious to hear from others who do drop-shipments and occasionally re-stock returns ... if you run a transaction search with: Type = Item Receipt Amount is 0.00 do you get any results with zero G/L impact? -Darren

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 14, 2009 6:59PM

If you are interested in getting this functionality, please file an issue with support and we'll review these requests beginning the middle of next month. I filed an issue per your request, and I even supplied the URL to this forum posting, but the sales rep is asking me questions that suggest they are not familiar with…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Dec 27, 2010 2:13PM

That's a little heavy to read, but if you're saying that if you initiate the Return from the Invoice, the return's Item Receipt should have a GL Impact affecting Inventory Asset, then my testing contradicts this. As does mine. Thanks for your participation here Olivier, it's very welcome! -Darren

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 3:28PM

And the Inventory value used on a Drop Ship Item Receipt is ZERO hence the problem. A drop ship situation should use the COGS from the Bill PO, not the Inventory from the IF !!! Right. In an earlier post on this thread, I said: As far as I can tell, there are two ways one could allocate cost/value to this returned item: 1.…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 5:26PM

Great feedback, thanks! Hopefully more people will report their findings here, and we can begin to get this issue some visibility within NetSuite. As far as I can tell, this is a fairly clear violation of GAAP which should be addressed as a near-term priority by NetSuite. I'm still trying to figure out how to fix these…

in Netsuite assigns $0 cost/value to returns from customers - don't tell the IRS! Comment by 3945920 Oct 15, 2009 11:05AM

We have found the problem and have a fix which we are going to release in two stages. The first part of the fix, to be released tonight or first thing tomorrow morning, will prevent this from happening on future transactions and allow you to fix a transaction e.g. credit memo or bill/bill payment by re-saving the…

in Immortal Credit Memos - 100% applied but not closed Comment by 3945920 Oct 31, 2008 9:25AM

For one tax item (Seattle), the tax collected and tax due aren't equal. The tax collected is equal to the Taxable Sales times the tax rate (9%). I have no idea where the tax due number (which is higher) is coming from. Drilling down on the taxable sales gets Sales Tax Transaction Detail, which only has a tax collected…

in Sales Tax Liability by Tax Item report Comment by 3945920 Oct 10, 2008 10:52AM

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