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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

3955974 Newbie

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  • Hi Nic, Thanks for the question. Please do note that if a user opts out of a Marketing Campaign then - yes, they will be opted out for all the subsidiaries. Regardless the subsidiary if the user chooses to unsubscribe, they will no longer receive any emails. This is to respect the clause for Marketing Campaigns under…
    in Opt-Out for Different Subsidiaries Comment by 3955974 Dec 22, 2015 12:25AM
  • Hi Ben, The option to select a Field in a Campaign to determine where the email comes from is not exposed in the Campaign record. This means that even if you use WorkFlows and Scripts to suppress the native process is not an option. A script or workflow can be created in the Customer record to populate the standard email…
    in Use Custom email field on customer record to send a campaign to Comment by 3955974 Jul 15, 2015 4:14AM
  • Hi Kwiersma, Please note that I have tested this on my side. I have logged in NetSuite as an Administrator. I then Created a Parent Customer - and set the Subscription Status to Soft Opt Out. I then created a Child Customer - and set the Status to Soft opt IN. Sent the Campaign to the Child Customer with no issues. The…
    in Customer Opt-Out Comment by 3955974 Dec 22, 2015 12:50AM
  • Hi, NLCOUPONCODE is used for Email Campaigns - I do understand the output you want, but it seems that the way to execute this is really to just generate 20 single use codes and just include manually in the email. We do have scriptable tags for Coupon Codes which is ${campaignEvent.couponCode} - but the same logic applies,…
    in Apology Letter Including Single use Coupon Comment by 3955974 Mar 25, 2015 5:05AM
  • Hi Angela, The Custom Fields will still respect the values that are set for the record it applies to. Permissions are based on the record itself, and not based on the field. The Enhancement for this stays that one cannot search for a Task if this is actually not assigned to them., This has been implemented with the…
    in Are tasks available via global search? Comment by 3955974 Dec 22, 2015 12:35AM
  • Hi Rudler, I understand the frustration, but this is still an Enhancement at this point. Please see Enhancement:141165 - Jobs/Project > fields are not available for use in email templates Please have your dev team vote on this Enhancement for faster implementation. Thank you.
    in Mail merge on Project records Comment by 3955974 Jul 15, 2015 4:32AM
  • Hi all, For the 2015.2 Release we are implementing a feature to have Emails become DMARC compliant. This should resolve issues in regard to sending emails to Yahoo / AOL / Gmail as stated in Issue: 286373. Please see your Release Preview : New Features for DMARC Compliant emails. Please see SuiteAnswers: Implementing…
    in Email messages not forwarding to employee Comment by 3955974 Jul 15, 2015 4:27AM
  • I am having the same problem. The load times are around 5 minutes. Sometimes the system will time out. Any update from Netsuite on this issue? Can you please tell us if you are using the latest updated browsers, and if this issue persists when using other browsers? Tested on our side and we experience no slowness with the…
    in Edit Sales Rep Forecast - peformance Comment by 3955974 Jul 15, 2015 4:22AM