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  • <p>Hi Lynne,</p> <p>Have you tried working with “repeat bookingsâ€&#157;?</p> <p>When you create a booking in OpenAir, you should see a “repeat bookingâ€&#157; option (located towards the end of the edit booking form). If your original booking began on a Tuesday, and you wanted that same booking every Tuesday and…
    in Entering Bookings easier way? Comment by 3972024 Jan 11, 2010 9:31PM
  • <p>Hi Lynne,</p> <p>If you want to project revenue based off of Bookings and Rate Cards, you need to first ensure that you are getting your billing rates from project billing rules. Please navigate to: Account > Company > Settings > and select “Project Billing Rulesâ€&#157; from the “Get the billing rate fromâ€&#157;…
    in Projecting Revenue using Bookings and Rate Cards Comment by 3972024 Dec 30, 2009 7:17PM
  • <p>Hi Jennifer,</p> <p>If you create bookings over a period of time (i.e. weekly, monthly...), the system will account for user and company schedule exceptions and adjust the booking accordingly. If the work schedule associated with the booked resource does not include Saturdays or Sundays, neither will the…
    in Entering Bookings easier way? Comment by 3972024 Jan 13, 2010 2:22PM
  • <p>Hi Nick,</p> <p>If you are noticing that the Customer:Project dropdown in your timesheets and/or expense reports is set to “selectâ€&#157; while using OpenAir for Blackberry v.1.08 (i.e. you are unable to change your selection to a specific project), please have one of your local OpenAir Account Administrators contact…
    in Verizon Blackberry 8830 update problem Comment by 3972024 Dec 1, 2009 8:01PM
  • <p>Hi Kevin,</p> <p>There is a folder in the ABS zip folder you receive entitled “Documentsâ€&#157; which contains the documents themselves. There is also a readme.txt in the Documents folder which says “Your OpenAir documents are in the numbered files. This document maps the document number to the original file name.Â…
    in Is there an automated way of archiving expense report attachments out of Open Air? Comment by 3972024 Mar 12, 2010 9:34PM
  • <p>Hi Lynn,</p> <p>The automatic backup service allows you to setup a regular delivery of your OpenAir account data (including documents and attachments) to an email address or FTP/SCP/SFTP server. With this service, your data is compressed as a ZIP and can be PGP encrypted for additional security. For more information, or…
    in Is there an automated way of archiving expense report attachments out of Open Air? Comment by 3972024 Mar 8, 2010 3:27PM
  • <p>Hi Lynn,</p> <p>With this service, your data is compressed as a ZIP file which can be regularly delivered to an email address or FTP/SCP/SFTP server. Please contact OpenAir Support for more information regarding this service. They can put you in contact with the appropriate parties who can provide you with all of the…
    in Is there an automated way of archiving expense report attachments out of Open Air? Comment by 3972024 Mar 10, 2010 8:38PM
  • <p>Hi Tina,</p> <p>You are correct that the alternative to manually downloading each individual attachment (which is the enablement of the feature which allows for single archive downloading of all files in expense report attachment views), does require you to first identify the expense reports with attachments (which can…
    in Is there an automated way of archiving expense report attachments out of Open Air? Comment by 3972024 Mar 10, 2010 5:47PM
  • <p>Hi Karen,</p> <p>I believe Brian’s powerpoint allows you to “expireâ€&#157; an entire project, rather than select tasks within that project.</p> <p>You may want to consider “closingâ€&#157; the task the task in question if none of your users will need to log time against this task moving forward. For instance, if…
    in Task level expiration Comment by 3972024 Jan 11, 2010 10:01PM