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Comments
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<p>Hi Lynne,</p> <p>Have you tried working with “repeat bookings”?</p> <p>When you create a booking in OpenAir, you should see a “repeat booking” option (located towards the end of the edit booking form). If your original booking began on a Tuesday, and you wanted that same booking every Tuesday and…
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<p>Hi Lynne,</p> <p>If you want to project revenue based off of Bookings and Rate Cards, you need to first ensure that you are getting your billing rates from project billing rules. Please navigate to: Account > Company > Settings > and select “Project Billing Rules” from the “Get the billing rate from”…
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<p>Hi Jennifer,</p> <p>If you create bookings over a period of time (i.e. weekly, monthly...), the system will account for user and company schedule exceptions and adjust the booking accordingly. If the work schedule associated with the booked resource does not include Saturdays or Sundays, neither will the…
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<p>Hi Nick,</p> <p>If you are noticing that the Customer:Project dropdown in your timesheets and/or expense reports is set to “select” while using OpenAir for Blackberry v.1.08 (i.e. you are unable to change your selection to a specific project), please have one of your local OpenAir Account Administrators contact…
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<p>Hi Kevin,</p> <p>There is a folder in the ABS zip folder you receive entitled “Documents” which contains the documents themselves. There is also a readme.txt in the Documents folder which says “Your OpenAir documents are in the numbered files. This document maps the document number to the original file name.…
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<p>Hi Lynn,</p> <p>The automatic backup service allows you to setup a regular delivery of your OpenAir account data (including documents and attachments) to an email address or FTP/SCP/SFTP server. With this service, your data is compressed as a ZIP and can be PGP encrypted for additional security. For more information, or…
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<p>Hi Lynn,</p> <p>With this service, your data is compressed as a ZIP file which can be regularly delivered to an email address or FTP/SCP/SFTP server. Please contact OpenAir Support for more information regarding this service. They can put you in contact with the appropriate parties who can provide you with all of the…
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<p>Hi Tina,</p> <p>You are correct that the alternative to manually downloading each individual attachment (which is the enablement of the feature which allows for single archive downloading of all files in expense report attachment views), does require you to first identify the expense reports with attachments (which can…
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<p>Hi Karen,</p> <p>I believe Brian’s powerpoint allows you to “expire” an entire project, rather than select tasks within that project.</p> <p>You may want to consider “closing” the task the task in question if none of your users will need to log time against this task moving forward. For instance, if…