Aisha_3:16

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Thanks Michelle Jabanes - Oracle-Oracle!! That worked great! I was able to update those 200 cases in a click of a button. I wanted to update the cases with a comment or something as to why they are being closed out but didn't know where that field was or if it was not on the original@ form/template. Just didn't mess with…

in How can I close multiple (200) older cases with the same reply/solution at once? Comment by Aisha_3:16 Nov 7, 2019 12:04PM
Thank you so much Michelle! I will hopefully get to try this out today, just had too many distractions in the last 2 days. Day's Best, Aisha

in How can I close multiple (200) older cases with the same reply/solution at once? Comment by Aisha_3:16 Nov 7, 2019 9:42AM