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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Comments
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Hello @Ivy Lopez-Oracle Sorry for the delay, what you mentioned is correct 1- for the first point yes, you are right and it is working fine; the employee can see the custom record for the customer record as a sublist in the customer page (which is working fine now) 2- for the second point what you mentioned is what we are…
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Hello again @Ivy Lopez-Oracle we have a similar case for a custom record, and as I understand there is a limitation, I opened a question before for this pls check if you can solve it, then it will be the same for the new case
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@Ivy Lopez-Oracle Thank you The inventory adjustment will be a brilliant idea for this type of work, or maybe I can use the custom record for this, but still have a problem, that the custom record will have an issue that the customer can see all his belongings for him and others in the customer center
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Hello @Katerina Winklerova-Oracle I dont mind to give you an access to my system , is that ok?
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another reply from NetSuite team Hello Amjad, Below are my findings after further investigation of your concern: In 2019 we had a defect which caused that edit of Voided Bill Payment changed status to Pending Approval and removed Posting Period. It was fixed so it will not happen again in the future but affected…
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Hello @Katerina Winklerova-Oracle hope you are doing well, thank you for getting back to me, I will check what you mentioned and try to follow up on your steps, on the same time, I opened a support case with the Netsuite support team and please see what I get Hello Amjad, We have filed the following defect on your behalf:…
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Hello @Joahnna Given Uy-Oracle If I used criteria: owner me then if one of the employees adds new equipment for a customer, then the customer can not see this and the same for the employee he will not see the customer equipment if another employee or the customer enters it. Is there a way to set the criteria to be by…
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the linked transactions
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this is the bill payment screen shot
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Hello I attach here the search criteria for the custom record
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@Katerina Winklerova-Oracle hello, hope you are doing ell, can you help in this?
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Hi I am using customized form, and I disabled any custom record for this one, but still showing the same
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Hello @Joahnna Given Uy-Oracle is there any update from your end
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@Katerina Winklerova-Oracle Morning, thank you for your efforts, I am waiting you
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@Tiru Chembeti thank you for the clarification, but also no custom record in the bill payment itself, I am not able to delete or approve or anything
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@Tiru Chembeti I tried also, but no chance, pls check the photos
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Hi @Tiru Chembeti I opened the accounting period, but I stuck with deleting, approving or even rejecting it it is showing me this, what I should do to close it
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there are 2 old transactions pending for approval, and I can not edit them to turn to approved, what I should do to delete them ?
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Ok, I will do when will back office
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Hello Tiru Chembeti it is not possible to uncheck
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Hello @Patrick Fresnosa-Oracle Thank you for the other suggestion to resolve the issue, but may I ask you if you did this for basic currency or with foreign currency?
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customer centre
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this how I setup the customer record
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Hello @Patrick Fresnosa-Oracle Thank you for the clarification, so at the end, there is a system limitation To be honest this will affect the income statement result and have an issue to release the financial report ?
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Hello @Patrick Fresnosa-Oracle What I mention in my case is that the open balance related to a customer not to account in the chart of accounts So the case that all customer transactions in USD (foreign Currency) and his balance in USD=0 but in the base currency (TRY) there is a value which is wrong and should be also =0 I…
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@Tiru Chembeti that's cool let me try it
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@Tiru Chembeti! Thank you, it is means I should only create a standard bill for Subsidiary B (the Buyer of the service) What about creating an Invoice for Subsidiary A (the seller of the service)? is it mandatory to do the purchase bill for Subsidiary B and sales invoice for Subisiday A?
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@Kristoffer Viray-Oracle Thank you, appreciated
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@Dominica Sevilla-Oracle thank you, dear, let us wait, I will vote
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Hello @Kristoffer Viray-Oracle Yes, it is working right now as per your steps, But once the customer login and tries to register his equipment then he will see all list for other customers' , So, how I can enable the customer to see all the records which belong to him only?