@Pratik Teredesai-Oracle Thank you for the advice. It seems it was a cache-issue - used another browser and manged to activate the refresh from there. 👍️

Hi @Niks Blando-Oracle, I have, thank you 😊 Just finished updating all items with the Lot Sizing Method and will run a few counts again to test, but am sure this will fix the issue.

Hi @Niks Blando-Oracle, We have carried out a "spot count" of a number of items in our warehouse using Smart Count. On submitting the count, most of the counts will go through with no errors, but some trigger this error message. Unfortunately, the error message does not show which item/count has triggered the error. Steps…

@Able Wilson Bundle 534418 is NetSuite Ship Central, which I can't update even though an update is available. Is the update for this something that NS schedules in or do I need to contact them to action the update?

@Niks Blando-Oracle it's happened to one item fulfilment when we tried to change the status from "picked" to packed, but multiple item fulfilments when we tried to do a batch "Mark Orders as Shipped"

@Trixie Amora-Oracle Thanks for the comment - we are in the process of changing the bin types in question to "storage". I believe this will sort our issue but will get back to you if there are any further issues.

False

@Tigran Shahnazaryan Thank your help with this. I took your advice and worked with our NS consultant and the issue seems to have been with our time zone settings - once they had changed the setting to the correct time zone, the Planning Workbench worked as it should :) Sometimes it's the little things you least expect!

@Tigran, I have checked the criteria and it won't exclude any of the on-order items. Just to be sure, I also used a saved search with slightly different criteria as a test. On that topic though, is there any info that my saved searches have to return on the results to make them work for the workbench? Customer Type is a…

@Tigran Shahnazaryan : Criteria Results

@Tris Mendoza-Oracle here is an example of one of our PO's: And the "Closed" column is False for all of the line items (as below):

@Tigran Shahnazaryan Thank you for your reply. I have run a "Current Inventory Snapshot" and can confirm that the "On order" amounts are shown there. Here is how I've set up my workbench view: And my supply plan definition:

Hi Tris, thank you for getting back to me. I can confirm that both those fields are populated on all line items on the PO's but my planning workbench is still not showing any qty's on order. Could the issue be that I have conflicting features enabled?