Angela Bayliss · Senior Solution Architect · Gold Crown

https://community.oracle.com/netsuite/english/discussion/comment/16910128#Comment_16910128 Hi @Kedalene If you want to format all phone number fields in your system to be the international format, go to setup>Company> general preferences and make the update to the entire system. If you want to only update the format of…

Hi @User_ERC48 Suiteanswers is working for me. If it's not working for you then you can't file a case? Maybe someone here can file it for you?

Egads @Tom Dalton ! Super frustrating. I'm sorry. Hopefully it'll be up and working by end of day.

Hello @Wishal44 , If you go to setup>Accounting>Inventory Cost Preferences you can see the schedule for the inventory costing to update. Depending on the costing method you use on your items there may be updates to the GL impact on inventory transactions. I hope this helps!

Hello @User_W8HUT , When you export to excel, it is not an XLS file, it is an XML this is why you have to save the file as XLS All files exported from NetSuite are safe to open. Every time you export to excel and go to open the file, you can expect to see this. Your files are not corrupt.

Have you looked at the status at status.netsuite.com? None of my clients have brought up any issues.

Hi @Bee Yook @Tigran Shahnazaryan, How prepayments apply is directly tied to how they were created. If the prepayments were created from a purchase order, they will auto apply when the bill is created from the PO. If the prepayments were created as standalone and not linked to a PO, then you will have to manually apply…

are these intended as How to? While these are nice to have, is there anything different between these and SUiteAnswers?

Hi @Meherin , Personally, I don't believe there are any stupid questions here. When I was new to NetSuite 21 years ago, I asked a TON of what I thought was dumb questions - it was how I learned. So - for your issue, I'm happy to help you but I need more information. The graph is driven by some type of report. Can you…

Hello @Kedalene I don't think you can edit the email template from the Native Send Statement page. What you CAN do is create a workflow on the customer record to send a statement, and use a custom email template to do so. Do you know how to do that?

Hi @Elina Kourouzidou It sounds like you're a candidate for alternate depreciation. You should check out Suiteanswer #1023047. I hope this helps!

https://community.oracle.com/netsuite/english/discussion/comment/16909792#Comment_16909792 @MJ NCO OK, can you set the approval status to Rejected in the UI? I can't.

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Hello @MJ NCO , THe status of 'closed' on transaction approval status doesn't exist within NetSuite. If transactions are rejected, they remain as rejected until the transaction is resubmitted with changes. If it is not resubmitted, then they remain as 'rejected'. A Closed approval status doesn't exist which is why you…

https://community.oracle.com/netsuite/english/discussion/comment/16909756#Comment_16909756 Hi @User_4KTGS Whether you generate bulk statements or individual ones, the start date is critical to ensure the invoices print. Have a great day!

Hello @User_4KTGS , I'm a little confused about your question and here's why - I just printed this from a test account. By opening up the statement dates, the open invoices print. So I believe that the answer to showing the open invoices on the standard statement is to expand the dates on the statement here: Give it a try…

@Kevin Hosea ? IS it working now?

https://community.oracle.com/netsuite/english/discussion/comment/16909361#Comment_16909361 hI @Vernita Reallocation of items will override all automation and can be done on all items. Does this answer your question?

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@thatotherdude Sorry we didn't get to the bottom of it.

Hi @User_6R76W , Do this to test: Select a different asset. (You deleted the journal, so you affected all assets) Set depreciation to false. Save it. Then edit it again and change the last depreciaition period back 1 month, same with the depreciation date. Save the asset. Now, edit the asset and depreciation active = true.…

Hi @User_6R76W , Deleting a journal posting depreciation should never be done - NetSuite will not recalculate because all of the asset and asset value records show that depreciation has been run on those records. To correct this, you will have to update all of your asset records. You will need to change the 'last…

Hi @Kevin Hosea , I am a guru on Fixed Assets. If I am understanding you correctly, you deleted the scheduled depreciation entry? After you deleted the scheduled entry, you tried to re-run depreciation and there was no depreciation booked in a journal - is that right? Per the schedule that you show in your screenshot,…

@thatotherdude The second screenshot is pointing to the item internal id and the weight, with your base units in 50 KG. You may have some issues with your UOM In your shoes, I would file a case. I'm able to pull the item weight in 3 different accounts - easily. Both transaction and item searches.

Hello @User_5FWNK The item cost is the landed cost plus item value.

Hi @thatotherdude NetSuite defaults all items to weigh 1 pound if the value is left blank on the items. I just checked and was able to easily pull the item weight on a transaction saved search. What type of a search are you trying to create? Screenshots?

Hi @User_5FWNK , Using estimated landed costs will prevent you from having to link the transaction. Just a heads up.

Hi @User_5FWNK How can you show the landed cost per unit? It should be visible on the item record… Where are you looking for it? Your screenshot looks like it could be an inbound shipment, but I'm not sure.

Hello @User_5FWNK There is no native functionality that automatically assigns the bills to the correct receipts. It may be possible via script, but you would have to determine the logic - which is often inconsistent.

I use nothing but Chrome, and clearing my cache often helps speed up page loads - especially when working in the sandbox. I always suggest to users to perform basic housekeeping on their browsers via clearing their cache. good luck to you @Astel Projects - Werner !