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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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You won't be able to restrict the created by to anyone but all active users. You can add the filter of 'Sales Rep', and filter by sales reps only, if desired. I hope this helps!
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Hey Sam, To understand integrations, you need to understand some basics first. If you're using a custom built API - meaning you are going to build it from scratch- you would use Oath. If you're using a middleware (the one I know most about) you will need: An Employee record with a login (I often use Integration 1, or the…
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Awesome. Some of the layers are buried in odd places. Glad I could help!
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(I also check the script logs for the time the unexpected error of death appears with any regularity - reproducible I mean)
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https://community.oracle.com/netsuite/english/discussion/4509873/open-vendor-bill-in-item-receipts-list Your filter is restricting records to item receipts only - so the 'applying transaction' will give you a reference as to what the associated vendor bill is, but it won't provide you with the details of the bill. What…
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You're very welcome. Sorry it's not clean and pretty - sometimes the truth kicks rocks. It is what it is though - Merging items isn't something I believe will happen. Good luck!
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https://community.oracle.com/netsuite/english/discussion/4509842/advanced-employee-permissions-and-access There are many layers within NetSuite, so there are multiple ways to do this. The simplest way - if you want all employees with full access to see the equipment records - is to update the Custom record permission level…
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Did you edit the subsidiaries and apply the new Nexus to them? I missed this once, took me a couple days to find. So many layers in NetSuite! I hope this helps!
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C
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Hi @Dext3r I forget sometimes that you're a developer. In your testing, try this: Create a new custom field as a transaction body. You can display it on the items subtab. It should be the list of 'Aliases' you have. (I'm assuming that the Alias is also a list of values). Now, when you choose an 'alias' item in the custom…
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Hi @Dext3r , Any unexpected error especially Sitebuilder - I would personally get a case filed. But that's just me. I'm not helpful today, sorry.
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When you are processing the refund, there is a screen that pops up that says :refund customer or Charge Card - the box used to appear in the upper right corner of the screen. Sort of an 'Are you sure' prior to charging the card. My question is - did you see and click on that box to actually run the card? Are you able to…
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https://community.oracle.com/netsuite/english/discussion/4509900/cc-approved-field-not-appear-on-customer-refund There are a couple possible reasons: THe card wasn't refunded The card isn't valid The fields on the customer refund transaction aren't visible on the form. There are more possibilities than I care to list. We…
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You will not be able to source the items onto a transaction where the subsidiary is different than the transaction. That's your first obstacle. Can you open up the item to the different subs?
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You cannot set the field with a saved search and a workflow - Here's why: On the field, you can put a formula (or a saved search to show the value. You cannot store the value on this type of field. Since you cannot store the value, a workflow won't recognize the value to set it. I'm sorry it's not the answer you want.…
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But the item being returned is NOT from the PO. It's from the vendor return authorization. Just because the item was received against the Purchase order, it is being fulfilled against the RMA. The PO status will never reflect any return. The PO status is driven by PO Item Receipts and Vendor bills. The Vendor RMA (VRMA) is…
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https://community.oracle.com/netsuite/english/discussion/comment/16900209#Comment_16900209 The only way around using both items in historical sales is to update all transactions to use a single item. In many cases, this isn't feasible. It might be possible to create a parent/child relationship for the 2 items. Create a new…
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Hi Sam, Your alias field is free form text. Is there any reason why it isn't a list of the items instead? I ask this because NetSuite won't recognize a free form text as an item, but it will recognize an actual item instead. So, when you search an 'alias' if the field is an actual item, you should be able to source it.…
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https://community.oracle.com/netsuite/english/discussion/4509859/set-segment-classes-department-from-planned-order If the items contained on the planned orders have a department or class assigned to them, and the PO lines have the department/ class field on the PO, then these segments should appear on the PO lines…
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https://community.oracle.com/netsuite/english/discussion/4509854/is-it-possible-for-custom-segments-to-only-flow-through-depreciation-charge-account-in-fixed-asset It is not possible to have a custom segment (or a regular location, department or subsidiary) to only post to one half of the depreciation entry. The reason for…
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The purchase order status will not change to reflect any type of RMA. It's the RMA status that will change when it's fulfilled and credited. While the RMA is a linked record, it's a new transaction with it's own status. I hope this helps!
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https://community.oracle.com/netsuite/english/discussion/comment/16899405#Comment_16899405 Correct. THe new workflow should have tolerance amounts that are editable - so incorporating the conditions into the new workflow should be straightforward. Good luck - let us know if you run into issues.
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This is more common than you think. These are the steps I would use when dealing with this specific issue: If both of these items are non inventory, then it makes things MUCH easier. Choose the item record that you want to 'retire'. On that item, update the item name to include INV, DNU - whatever it is that communicates…
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https://community.oracle.com/netsuite/english/discussion/comment/16900018#Comment_16900018 If the RSM bundle is no longer available, look for the free bundle from TechFino
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Have you cleared your internet cache lately? Did you click on the Oracle Icon in the upper left corner of the screen to get the page load time data? Will you please share that data with us?
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Ah. I think this may be native behavior. You may need to file a case… Unless one of the Oracle people here can confirm whether this is native behavior or an enhancement. Sorry I'm not more help.
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OK- so the fact that the SO's are storing the address as 'custom' is impacting what? Why is this an issue? I'm trying to understand what you're trying to resolve- if the address Ship to select is 'custom' instead of the address label.
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https://community.oracle.com/netsuite/english/discussion/4509606/pending-approval-requests-of-resigned-user What approval routing are you using? Suiteapprovals, workflows?
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If the address of the customer is the default ship to address on the customer record, you don't need to map it. It should default to the correct address. You don't mention if the addresses are the default- or if they are a custom address. We need a few more details.
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Usually, survey's are done via online forms. This way, no login is actually required. Depending on the custom customer center role you're using, if you can't add permissions for the custom record- your customers won't be able to see it. If you create your survey using an online form you won't have this issue. I hope this…