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Hi Melissa, Do you use integrated Fedex, UPS or USPS? The setup of these will have an 'address validation' checkbox - if it's checked for one of these, maybe that's the issue?

Any managed bundle can only be updated in your production account by the bundle owner. They will 'push' updates to accounts in their own timeline, as there are often bugs that need to be resolved that are found as soon as they push the new release to their beta users. (SB accounts allow you to manually update managed…

You can do this using a saved search or a customized report. It is an unusual request, as it would normally be the vendor providing you with an AR statement, showing their invoices and credits open on your account. I have done something quite similar in the past, and we went with a saved search that is emailed on a…

A certificate of conformance is not something generated inside of NetSuite natively. I am assuming that you're guaranteeing some part you manufacture? In this case, you would definitely need a scripted solution. I'm interested in seeing the solution you come up with…..

For troubleshooting, can you select 'custom' for the billing address on the invoice, use override on the address, type in the full address with the 9 digit zip code, and save it? If it works, you should update the customer address using the 'override' button as well. Note that existing invoices will not be updated to the…

How are these fields being used? It looks like you have 2 screenshots of the same field, and the users are required to put something into the field (it's mandatory). If you don't store the value, whatever people enter into the field won't save - so it won't be available to source via a search. You're showing a custom list…

I think your best bet it to click 'override' on the address form, and put it into the customer record as the default billing: For any open sales orders for this customer, be sure to update the billing address on those transactions. The address won't automatically update on existing transactions. I hope this helps!

Have you tried selecting the record type of only posting transactions? That seems to be the only field on that search that can help identify posted v non posting.

Have you tried to edit the address form?

If you are not storing the values, they won't be sourceable on the emails. Can you provide screenshots of the custom fields?

Depending upon how many months you're talking about, you may want to create a reversing entry for your Journals, You may not be able to delete the assets unless you delete the JE's. You'll also have to delete the depreciation history, etc. It may be easier for you to manually offset the JE's, uninstall the FA module,…

What you CAN do is look at your income statement on a 'cash' basis. Choose 'More Options' and check the 'cash basis' option. This will show you everything based upon what is paid. You can compare this to the regular IS, which will allow you to see the differences in paid/unpaid. I hope this helps!

In restating what we already mentioned helpful?

Inbound shipments also are natively shown on purchase order lines. As you can combine multiple PO's to different inbound shipments, the inbound shipments will show up on each line where it is associated on the PO natively. I suggest that you switch your PO form to the standard form, and you will see the links to the…

If you are trying to correct the Fixed Assets in the FA Module, you will have to correct them 1 at a time. See Suiteanswer 1016966 Applies To Product: NetSuite 2024.1 Bundle: Fixed Asset Management Bundle 24.1 | ID: 508242 Scenario Customer has mistakenly included the tax amount on the asset's original cost and wants to…

Look for the 'linked order' fields.

The purchase requisition is linked to the PO on the line level. This is native behavior, as you can consolidate multiple purchase requisitions into a single PO. The line level reference is a link to the Purchase Requisition, and the link is displayed by the purchase requisition number. So the Purchase requisition number…

We are here to help, but we need you to help us help you with a screenshot.

If you could provide us with a screenshot, we may be able to help….

You really need to file a case with NetSuite support. This may have occured after an upgrade or even a maintenance. If it's not working at all, Support is the direction you should take first. Just my 0.2

There is not a way to 'mass update' existing transactions to remove a department- especially if transactions are in a closed period. What you can do is inactivate a department so that it is not used in the future - but updating existing transactions must be done by transaction type - and if transactions are in a closed…

I use a workflow for this. Using a workflow, there is a cool trick that allows multiple email addresses as recipients - separated by a comma. Not sure if this helps.

Are you using NetSuite time on projects, or are you approving time using NetSuite Payroll?

To delegate permissions, go to the employee record. Click on the Human Resources subtab, and scroll to the bottom of the page. (If your employee record is customized, select the 'standard employee form' to see the fields) At the bottom of the Human Resources subtab, you will see the delegation tabs. This is where you can…

We'll need a bit more information from you. Are you using integrated shipping? If so, which carrier is international? Can you provide a screenshot of the record view as an admin & as the shipping user that cannot see these? Are you using an international address to test with? To help you, please provide more information…

Hi Martha, I'm glad I could help. Learning NetSuite it a process. You're doing fantastic. We're here - in this community, to help people exactly like you master your NetSuite system! Looking forward to seeing you here. Don't be afraid to tag me if you need help.

You have an issue with the workflow. You have the workflow trigger on 'Entry'. Change the trigger to 'before record load', you also have the action incorrect- you're not setting a field value. Nix that action. you'll need to create 2 actions - both to trigger on 'Before record load'. Action 1, - set field display type —if…

Oh - I completely missed the part where this is a custom segment, not a native Location, department or class. Custom Segments work differently than the native ones. You may need to use a script to set the line level segment. I'm really sorry for the confusion.

Sales Order