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Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Whoa guys, back up here. Your talking about depreciation of assets, a common thing. Chris, if this still isn't working tomorrow, I'd be very interested in knowing why. Please keep us updated.
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Ive been busy with other things and am only just getting to this. What do you mean by: if your settings globally accommodate pre printed certificates setup-accounting-accounting preferences-items-gift certificate authorization code generation is not set to system generated.
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After working with these rather extensively, a very good question was posed to me, and I haven't a clue how to answer. I'm hoping NS will chime in. When using variable amount gift certificates in the webstore, there are two fields listing price- the first is presumably the dollar amount of the certificate itself, the…
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variable - its at http://store.madebysurvivors.com/Gift-Certificate?sc=2&category=947 if you need to see it (please dont laugh at our weak design, but we are abolitionists, not designers. It worked fine until this last change. I se what your talking about, but am not privy to the settings behind the item. Question #1- did…
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I knew Angela would have brainwaves that would help... Whatever. One brain wave today- that was it- did it make sense?
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Chiming in a little late on this one! We are currently implementing NS and we are having a hard time with actual Gift Cards. I understand the difference between the Cards and Certificates thanks to that great post at the beginning of this thread. Here is my problem. We currently have hundreds of gift cards out there with…
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And - surprise, now that I turned it back to system generated, I still get the error "field must contain a value" I can easily assist you with this, to the best of my ability here on the UG. This error is due to an error in the certificate creation. Are you using variable or specific pricing?
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Thanks for this great post. I had no idea this had been added and had several cases filed to get the ability to send a gift card. Our big frustration is that people want to give the card as a gift on a certain date and not have the email go automatically to the recipient. I hope this allows for that. If you want to send a…
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We did not create a new one - ill give that a try. Yes we do use the same gift certificate item for all gift certificates as we never saw a reason not to. Is this a problem? Thanks again. OK, I think I see where your going wrong here. Keep in mind that gift certificates are a type of item- a little convoluted at a glance,…
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Very good idea and thanks so much for the help. Its users like you that make me glad I gave up on paying for support, who I had asked this very same question of many times. Thanks again! Certainly, glad I could help. Let me know if you have other questions. :D
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Well - we changed the settings and now if a customer tries to purchase a gift certificate it gives an error code saying "field must contain a value" One more case to file I guess. this sounds like there is a problem in your setup, not necessarily the sytem itself. Since you are not very specific about the problem, not…
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Have you looked at the thread titled 'Bin Management in Warehouse?' That thread is huge, and has a lot of information on it.
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When you go to setup-company- enable features- items and inventory, you don't see 'Bar Coding and item Labels?'
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Ok - that turned out to be it needs to have a price in price field even if I want to set variable, However - same problem with the new certificate - it just gives an error "field must contain a value" in a new twist - the price field shows up twice making the user enter the variable amount twice. yes, I know- however this…
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Not sure about choices a & B, and C doesnt really apply, as you have some misunderstanding within your process. Inventory counts- I know way more than I would like to about them. I can also tell you that unless NS was up to something I am not aware of, NS does ot support the phsical inventory count or reconciliation within…
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Thanks for the help Angela, Ill try to be clearer. We had been using gift certificates with netsuite generating the gift code number. That worked but it meant that when we fulfilled the order the recipient got an email automatically. Most givers did not want to send an email, they wanted us to mail a "certificate" that…
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Hi JMU, How well do you know CR? I did one very similar although it was for the sale price of an item, but I had help, and it was a while ago. You know what they say, if you don't use it all the time. In Excel, it would be pretty easy, but nobody seems to like Excel anymore.:o
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OK, it must be a full moon so I'll jump into this mess knowing little about the process you describe! :eek: If the process or data that is being entered incorrectly is predictable, then a well-designed software system will prevent the user from entering invalid data. Or at least give them a warning before permitting it.…
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Angela, Another great primer on inventory mgt! :D You should really consider writing a white paper (for sale) detailing the procedures, tips and tricks you have learned in dealing with NetSuite Inventory Mgt. I'm sure it would be a best seller! Would you mind explaining in more detail the "clean up" adjustments that you…
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The adjustments and the time taken to stay on top of it....do people really sit down and tackle this full on? I would need a few wet Sundays to fix our number of items showing zero qty in stk with a few cents tacked on as a "value on hand". The people who want it fixed do. The time it takes to stay on top of it is nominal,…
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Angela, you're nuts! :p There's no way I'm going to spend time cleaning up after the system and think this is normal. NetSuite is supposed to keep track of inventory costs going in and out, and not leave orphaned money lying around, period, end of story. Yes, I might be able to stand on my head every full moon and mutter…
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Wow, Tom, as one who has dealt with public accounting for years, let me tell you I look forward to NS going public, hopefully, it will trickle down to us. I agree with Cecelia, you have an issue and the louder you yell, the sooner it will be fixed. On the other point: For the items having a value with zero on hand, this is…
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Hi Heather, It seems to me that you have two options here: Either you can change your process flows with your employees to use the sales order cycle with cash sales, which will prevent them from selling comitted items, and use the system as designed. Or, you can create a script that blocks the save on cash sales, if there…
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Chris, are you on 11.0.6, or 2007?
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Totally understood. I didn't mean to offend you, if I did. That was not my intent. However, if we all want some changes, my experience with software enhancements in the past is to talk a lot about it. Then, the folks at NS will see that is really is wanted/needed and perhaps put it into the queue. This thread was started…
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Evan, I filed a case for this request. Support said the capability is there but I don't see it. It is great that the vendor name (ie vendor sku) is visible on item receipts. It would also be great to add the same vendor name to the "Bill Purchase Order" functionality. For example, today I am billing a PO with about 40…
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Hi Cindy, Was the serial number issue just for that one item? The rest of the serials were working fine? If this is what happened, then I bet it has to do with the limits in place by NS, and I have an idea how to get around that if this is the Physical Inventory Worksheet that I created. As long as all of the serials are…
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2) Put the newest at the back/ oldest at front (Grocery stores do it). 3) Mark items in some way - with a grease pencil, a sticker with date and/or cost (Restaurants do it). In any event, it is a process change and requires buy-in from users. Let the users/warehouse know what you need as far as information/tracking and ask…
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Hi Matt, Is this report something you would be using ongoing? Is it something that you will be providing to mgmt? I ask only because it should be possible, but it may get a little 'busy'- meaning, more information than you might actually need. Due to this, and the time it would take me (I would have to update my test…
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The serial number issue is for this one item (initially we thought it was more, but I think that was due to our warehouse manager making a copy of the initial output file and Excel's per cell character limit for copies). All of the serial numbers are in Netsuite. The work around we used was to copy and paste the SN's from…