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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Comments
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Thankyou @Shorin Rio Daa-Oracle
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Thanks @Niks Blando-Oracle Until the enhancement is available, is there a known workaround using scripting or another solution?