Hi @Pratik Teredesai-Oracle, My sincere apologies for mistakenly referring to you as "Patrick" earlier, thank you for your understanding. Our developers have confirmed that we were using an external endpoint reference. I've advised them to follow NetSuite best practices by using the endpoints installed on our NetSuite…

Hi Patrick, I'll ask our developers to verify whether we're using an external endpoint reference, as that appears to be the case. I assume this isn't best practice, and that we should instead be using a version installed directly on our NetSuite instance? Thanks Asif

Thank you for your response Patrick. I’ve reviewed our NetSuite instance and confirmed the following installed WSDL versions: v2019_2_0 to v2019_2_4 v2020_1_0 to v2020_2_2 v2021_1_0 to v2021_2_2 v2022_1_0, v2022_1_1, v2022_2_0, v2022_2_1 v2023_1_0, v2023_2_0 Per NetSuite documentation, only v2022_2_1, v2023_1_0 and…