I. absolutely. do. not. get. this...!!!!! It has been months. There should be a 2013.2 records browser in addition to a 2013.1. You also know how to direct customers to certain help records depending on the provisioning of the account (YELLOW BAR - "This feature is not enabled in your account. Please contact your…

Hey! Any chance, can we pretty pretty please get a 2013_2 records browser. I don't get Netsuite's holdup...

So it's also looking impossible as currently configured for a partner to view sales orders, status of sales orders & fulfillments, view tracking information, etc for customer orders. Certainly it is not NetSuite's intention that each partner merely wanting to view their customers' orders in process requires purchase of…

So let's think rationally, here. When I set up partner commissions, I can: - pay on collections or billables - pay on shipping charges or not - pay on sales vs. quantity vs. profitability It looks like the standard Sales by Partner Summary is smart enough to include or exclude shipping charges, as defined. It does not…

You (or at least I) wouldn't use SuiteScript to put such a field on a picking ticket. I'm looking for advice on how to source it via a custom transaction body field, and: a. whether my efforts have merely overlooked how to do this, OR b. whether this field was (presumably) inadvertently omitted by NetSuite from the fields…

Yes. We were very motivated to move after we got dinged by the IRS for a late deposit on a tax liability. Getting rid of that potential cost, plus elimination of compliance headaches, has been a huge relief for us. And, of course, being integrated into everything else (no data entry/import/exprot) is a huge bonus. The only…

Same thing happened to us today. Thank freakin' God there was a post here, because I couldn't get the checkbox to stick in List - Accounting - Accounts either. The fix is not in Setup Payroll, nor in the G/L account setup. You have to go to Set up ACH Processing. I can guarantee that no one here intentionally disabled ACH…

Guys, I am glad to hear that you were able to resolve the issue. Have you logged a case with support so it can be looked into? It sounds strange to have to say this but we are very interested in resolving issues as quickly as possible so as few customers are affected as possible. Can you post the case numbers so I can…

I am not sure that will plug the whole. We may need an enhancement to have an entire separate permission for SS#s. Makes a lot of sense to me - please file a case and post the case # and I will get it fast tracked. Thanks, -e Case # 588792 hasn't yet been turned into an official, approved Enhancement Request Thanks as…

Joshua, We were on GoldMine before. We were pretty sophisticated users - although sounds like not quite at the level as you. My simple advice: migrate to NetSuite. Great CRM that is totally integrated with other operations. Not overwhelmingly difficult to migrate the key data we needed, and the time and expense in the…

I have a 700p. Somewhat complicated, but you can do it if you have an Exchange account. Here's how I do it: - Mac is principal computer, but also have PC. - PC configured with Outlook with NetSuite Plugin. Synchronize Netsuite stuff from the PC. - Open up my Mac (Entourage), and the NS address book is there. - Copy the…

Our dedicated support rep is indicating this does not look like a quick fix and we will be down at least another 1-2 hours.

This is NOT limited to Case Management. The fact that status.netsuite.com is green and lists this AM's issues as resolved is what is most concerning to me. I don't expect perfection from NetSuite. I do expect that if something is down that status.netsuite.com is not all green, and that NetSuite have good tools to…

A few different problems have been reported to Support: [LIST=1] [*]Users are not able to login. [*]Users are able to login and navigate their account. Some users may see an error when trying to create/view/edit details of a record. Similarly, some users can run a report but drilling down displays an error. [/LIST] For…

The problem with the NetSuite Customer Support Case management system has been resolved. NetSuite Customer Support will continue working on all open problems through the standard communication channels. We apologize for the inconvenience. - the fact that this problem with NetSuite Customer Support Case Management system…

Did anyone else notice that status.netsuite.com had an "incident" up with time of ~ 12:15 ET that was still unresolved as of 2:30 pm, then suddenly disappeared from the status page? What happened there? I did not notice that. But I go back to my point - status.netsuite.com needs to reflect that absolute reality of what…

Switching to system2.netsuite.com helped for our first test user still locked out on being able to edit transactions. So we are communicating this out through our user base. Thanks for posting this suggestion. NetSuite should update status.netsuite.com to something other than green, and post this system2.netsuite.com tip...

This happens when you create or choose a view (saved search) that is corrupt or throwing an error. You do this once, and then the next time you go back to try to see a transaction list you get an error. The way we address this is to switch your role (or go to a different user logged in), get to the list, choose a view that…

I would love any permissions doc available. Bummer how little documentation there is. Always requires a guess and hunt and peck. Current broken link is: https://system.netsuite.com/core/media/media.nl?id=9470026amp;c=NLCORP&h=f9d46d79f46fae322eb6&_xt=.xls from here:…

I just figured out that my CSS/HTML signature under Home Preferences, that was configured to remotely load a logo, was the reason that I was getting an unexpected error upon save. Worked fine before the most recent upgrade.

Workaround: Setup - Website - Setup Web Site (Preferences on 1st tab) Scripting Template (Credit Card): Select "Standard Online Order (Cash Sale)" Scripting Template (Invoice): Select "Standard Online Order (Invoice)" Descriptions now flow through. I don't know why this would be the case only when this is selected.…

Did not fix it.

same problem. causing us HUGE problems. Not as huge as the fact that no sales tax is being charged on order, though. THAT one is a huge bummer. NetSuite creating a huge potential liability / cost for us. UGH!!!!

Broken again. Very frustrating. ALSO - just was informed that Billing Currency on Vendor record (OneWorld multicurrency) cannot be arranged on the Financial tab nor moved to another tab (i.e., Main). Can only do it for NEW vendor records, not for legacy (pre-2010.2) vendor records. Bizarre, and frustrating.

Submitted Case # 1234766

Seeing the same problem. Presume it is across the board, as even standard forms that field groups with single column checked by default (e.g., Standard Project Form - Financial Tab) are not rendering correctly. The fact that single column is not working really makes our forms look like a mess.

NetSuite customer support said they could not reproduce in either a test account or my replicated account to which CSRs have access. If true, this is very concerning. HTML code from my account is being generated differently than on other accounts? I'm not even talking about any fancy shmancy customized forms. I tried to…

Automagically fixed. Haven't touched it in 24 hours, so clearly something NetSuite fixed on the back end.

Anyone have any ideas on inconsistently displaying field groups in columns? My experience is that I have never seen them work in Firefox, and in Safari they work periodically, occasionally breaking. Sometimes they break because there is a column break or an image field in the mix, sometimes they break just because - in…

And.... I edit a subtab, moving a couple more fields from tab to tab, and the main page has field groups NOT showing in single columns, while the newly rearranged subtab DOES show in single columns. Go figure...