Oliver, thank you for the reply. custcol_ltr_ite_cube_feet is a column field referenced from the item record. It is loaded on the line item of the sales record whether it was generated from EDI or the UI.

Okay, for EDI orders the value being returned for custcol_ltr_ite_cube_feet is reporting as zero in the debug logs. That field is being sourced from the item record and it is set to be stored. It does correctly show for each line of the order and if I open and save the order it will correctly populate the body field. I…

The script started as a client script, but then after some insight from another user I converted it over to a user event script as I was told that client scripts would not trigger on EDI orders. I'm a novice with the scripting, but everything looked as though it would work correctly and it does if you create the order via…

before submit. I was going to try to use after submit but then I read that nlapiSetFieldValue doesn't work with that event type.

Brock, you're dead on. NS support confirmed the issue is with workflows triggered by summary searches. Unfortunately I cannot remove the summary part of my searches. They supposedly introduced an e-fix this morning to resolve the issue, but it has not worked. I've received no further word from support after indicating that…

Also, I have attempted to recreate a couple of these workflows and the new versions of them do not trigger either.