Cherry Eunice B Licyayo-Oracle NSC Guru

Hi @Ricard, Thank you for providing the results of your Sandbox testing. We reviewed your additional questions regarding the accounting treatment. Please see our responses below. 1. Is the amount posted to Deferred Revenue Clearing expected to be cleared automatically by a subsequent ARM process? If so, which process…

Hi @Tom Dalton, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Didthis answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may…

Hi @Ricard, Thank you for the clarification, and we apologize that our previous response did not address your specific question regarding exchange rates in Advanced Revenue Management. We reviewed your scenario again against the applicable NetSuite ARM documentation. Please see our responses below: 1. When the Exchange…

Hi @Tom Dalton, Good day! The standard Shopify Customer Account and NetSuite Connector do not provide a complete NetSuite-powered customer portal out of the box. In particular, the standard Shopify customer account does not automatically display all NetSuite information such as complete order history, invoices, account…

Hi @Zeen, We sincerely apologize if the assistance provided by our Support team did not fully address your concerns. For additional guidance, you may also reach out to your Account Manager, who can help coordinate the appropriate resources based on your specific requirements. In the meantime, we recommend reviewing the…

Hi @Ricard, NetSuiteの包括的なARM機能により、複雑なプロジェクトの要件をタイムリーに作成されたリクエストの優先順位付けと直接連携させることで、管理オーバーヘッドを最小限に抑え、管理ノートフィールドをリアルタイムで更新する必要性は通常ありません。 包括的な機能には以下が含まれます： 管理ノートは、その取得時に使用されるフィールドを維持します。 関連するプロジェクトの詳細とプロジェクト構成は、使用されるプロジェクト要件フィールドを活用します。 タイムリーなリクエストは、リクエスト日に基づいて確保されるフィールドを使用する場合があります。…

Thank you for understanding @sheetal Janrao. Kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge.

Hi @Zeen, Good day! Moving on, the concern here appears to be account specific and is difficult to reproduce in our test accounts. Troubleshooting may require looking into your account directly. With that said, we recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA…

Hi @Jithil P-Oracle, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points…

Hi @Jithil P-Oracle, Based on the workflow you described, Legacy Tax is not the appropriate solution for this requirement. It does not provide the desired Vendor Bill process where AP selects an actual receiving address and NetSuite automatically determines the applicable state/county jurisdiction and use tax rate.…

Hi @sheetal Janrao, Good day! We sincerely apologize for the inconvenience. We are currently experiencing a technical issue affecting our Community page. Our team is aware of the issue and is actively working to restore normal functionality as quickly as possible. We understand the inconvenience this may cause and greatly…

To our other members @Tigran Shahnazaryan, @GauravAgrawal, @Sakshi_Garg feel free to share your ideas and suggestions on this. 😊

Hi @Ghada Abdelhamid, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points…

Hi @Ghada Abdelhamid, Good day! Deferred Revenue Rollforward Transaction Details report is primarily designed to show deferred revenue activity rather than all details from the original source transaction. While the report provides information such as Source Document Type, Source Document Number, and Revenue Recognition…

Hi @Sue_P, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may…

Hi @User_JKLFU, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may…

Hi @Jessica Mercado, Glad to have you with us today and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! -- In case…

Hi @Sue_P, Good day! NetSuite does not currently provide separate standard reports specifically named Multi-Book Trial Balance or Multi-Book General Ledger. However, with Multi-Book Accounting enabled: The standard Trial Balance supports the Accounting Book filter, allowing you to run the report for a specific accounting…

Hi @User_JKLFU, We are glad to know that the manual adjustment is providing a temporary workaround. However, since the Consolidated Exchange Rate in the affected environment was originally generated differently from the working Sandbox environment, we would still like to ensure that the underlying cause is properly…

Hi @ABDUL HANNAN, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and…

Hi @Kimberly Mae Balaan-Oracle , Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Hi @Maria Robinson, Since we have already confirmed that the Administrator and Full User roles can see both sides of the transaction, while the Employee Center role does not display the credit amount for the Allocation Source line, please focus your investigation on the differences specific to the Employee Center role. In…

Hi @ABDUL HANNAN, Good day! The behavior you described is consistent with NetSuite's standard year-end closing process. By default, NetSuite does not create a physical Journal Entry to close Income Statement balances to Retained Earnings. Instead, Retained Earnings is calculated dynamically for financial reporting…

Hi @KNason76, The concern here appears to be account specific and is difficult to reproduce in our test accounts. Troubleshooting may require looking into your account directly. With that said, we recommend filing a case with NetSuite Customer Support since they have access to your account's Internal QA Environment, which…

Thank you @Divya Unnikrishnan for sharing your insights on this! This is greatly appreciated 😊. Hi @Kimberly Mae Balaan-Oracle , thank you for posting in our community. Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you…

Hi @Maria Robinson, Thank you for completing the testing and sharing the results. Our next step is to focus on the access restrictions associated with the Employee Center role. Could you please compare the Allocation Source (credit) line with the line that is visible to the Employee Center user and check whether they use…

Hi @User_JKLFU, Thank you for the additional information. The incorrect consolidated Income Statement amount is caused by the affected environment's November 2023 Consolidated Exchange Rate of 83.36. The working environment uses approximately 0.012, which is the reciprocal rate and produces the expected INR-to-USD…

Hi @Maria Robinson, Good day! To help us determine whether the issue is related to the report configuration or the Employee Center role, could you please perform the following tests? 1. Check the Journal Entry as Administrator Open the affected Allocation Journal Entry using the Administrator role. Expected: Both the…

Hi @User_JKLFU, Thank you for providing the additional testing results. Based on your testing, we were able to confirm that when the child subsidiary has INR as its base currency and the parent subsidiary has USD as its consolidation currency, the system correctly translates an INR 100 Journal Entry to a lower USD amount…

Hi @Glaced99991, Please let us know if you have other questions or need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and…