Hi Michelle, Thank you for the reply.

This link seems to be broken. Searching for that suiteanswers does not yield anything either. Do you have an update link? If not, I may have a solution for you...

Do you have the corresponding subsidiary selected in the footer of the income statement? Have you checked to see if the corresponding sales order is set to that subsidiary as well?

Another quick tip is to Click on the far right corner of the sublists, which will break everything out down the page, instead of in sub tabs. You can then use your browser's :find" feature to find the field you are looking for (assuming you have checked it to appear on the correct corresponding form.

Also may want to include Main Line = no if you are looking for the lines themselves, vs. just the order header.

Is it in the header or the lines?

https://alphabold.com/ We are based in Southern California, so the time zones might line up well! Please let us know what you might need help with.

is it a possible scenario fo you to create an additional class of closed-lost like closed-lost-no invoice? Or is the goal to stop all closed-lost to no receive an invoice?

Hi Jana, All you need to do is export your vendor list and add a column for Inactive. save it as a CSV and run it through the CSV Import. Just need 2 fields - Vendor ID and a column for Inactive for with Yes filled in. Import that and they'll all go to inactive.

I've run into this many times as well!

Hi Brian, Please PM me. We have a solution that should work for you called BOLDImport.

Forgot to mention, this could be done in the same fashion for an estimate or any other document as such).

I also ran into this work around. I took the invoice created after the sales order was shipped and modified it to have a custom heading (PRO FORMA INVOICE, COMMERCIAL INVOICE, ETC.) Then modified it to bring in things like the Country of Origin and the HTS Code, (using custom fields that source them from the item record),…

I thought of that, but we have multiple brands that we ship as, so our form would go from 14 to 28. So far I was able to get around it by creating the new pick ticket form and having them overwrite the pick ticket form on the print ticket screen. (not ideal or fool proof, but it's the best workaround I have come up with so…

I was hoping for a different answer, but thank you for confirming what I suspected.

That is unfortunate. I have many applications for this that would absolutely benifit from something as simple as a kit Matrix instead of having to duct tape program around this to make it work. I know a few other custoemrs (and a few former customers) who could also do very well with this...

No. There is an enhancement request of some kind, but no one has been able to assist.

Can anyone recommend a developer that could potentially write a script around this? If it can be done? Or confirm it is even possible?

We received as well...

*crickets*

Now that everyone is back from the holidays, any input?

Looking for anyone to chime in - whether you have the same problem or hopefully someone from the Netsuite side....

We are running into a similar problem with promotions having the smae effect on free shipping totals...

I have heard there may be a fix. I will update you if I get anywhere...

We have the exact same problem. Have been trying to get someone to help us out with this for the past year!

At a previous company, we had to hack it to make such a thing worked. It was definitely a lot of work to maintain all the links to images for the child items. Would be nice to see it native.

I was wondering the same thing - RE: why there was no mention of it at all. Definitely agree that it would be nice to know one way or another.

We too are seeing this daily. In some cases, the customer places a second order that goes through, but the first remains in limbo waiting for paypal authorization. We have to go through these every week and make sure we cancel the incorrect ones, otherwise it throws off our reporting figures for sales, etc.

Yes - The admin is able to create the promotion without the error message I am getting. Yes - I don't believe the multi-currency feature is enabled in our account - which is added to our confusion. :h_a_w: Yes - Custom Role. I will contact support to verify. Thanks for clarifying.

I am being told that she went to that exact place in our system and that option is not there.