Same here, two accounts affected in NC. Was as able to file case.

Actually was not able to file a case. Did not receive auto confirmation email. Tried to submit the case again and received "could not submit case...support will submit manually" message. Web store is also affected. Customers are receiving errors when trying to log in.

Just spoke with Tech Support. For anyone else experiencing the errors, they are being caused by FedEx. We use FedEx Real Time Rates, and their system is currently experiencing issues.

Both accounts are back up.

Excellent, thanks for the heads up

both accounts are currently up, hopefully for good this time

As a work around, I am able to change the status to Prospect, but instead of saving the record, I make a copy by going to Actions > Make a Copy. This, of course, makes a duplicate account, so the original should be deleted.

Down again...

We have some users that cannot access netsuite.com to log into accounts

The websites for both accounts are up. I can access the back end for both of our accounts, but only about half of the users in this building can get logged into the back end.

Everything came back up about 10 minutes ago before going back down again. We have now been up for almost 5 minutes.

Both of our accounts are down, UI and web stores are both affected. Located in North Carolina

Our pages are just spinning, taking forever to load or timing out completely

The errors seem to have been short lived. We are able to get orders to go through now.

Are there any updates on this defect?

Kevin, do you use Google Analytics on your site? I was told last night that the issue is caused by the Google Analytics on our site. I unchecked the "Enable Google Analytics Integration" check box under Setup > Site Builder > Set Up Web Site Analytics > Third Party Analytics, and so far I have not been able to reproduce…

There are customers that are not able to submit orders in our web store, which means we, like others, are losing money. There has not been an update on the S1 Defect that is causing this in over 20 hours. This is completely unacceptable.

Kevin, our account is attached to the defect as well. I was also told to try the Display in Website check box, but it did not help. I have gotten blank pages, as well as the "Page can't be found" error. I have also been able to replicate the error using Firefox in Windows 7. I tested Firefox in Windows 10, and got the…

Backend is up for us, just the websites are down for two accounts. Agreed, definitely a lot of defects recently

I just got pulled out of a meeting and was told we've been getting a lot of "An unexpected error has occurred" errors when trying to fulfill orders.

Any updates? My website monitors are telling me that the sites are coming up and going back down every few minutes.

Both accounts are no longer receiving fulfillment errors.

Our sites are down as well.

My second account just called to tell me they are also getting errors when trying to fulfill orders.

Same here for two accounts

Yes, it seems to be resolved for one of my accounts, and I am awaiting a status update from the other one. Hopefully it was just a short lived issue.

We are receiving errors trying to calculate shipping again. Anyone else?

Both sites appear to be back to normal now.

I'm not sure about that. I would say they knew about it earlier than noon on May 28th if that is when they resolved it. I reached out to our account rep, who suggested filing a case to try to get some more detailed info, which I have done. We will see if we can get some info that will help up narrow down which emails to…

The homepage for one account has been trying to load for about 15 minutes, and has still not fully loaded. Second account's homepage is oddly landing on a NetSuite branded "page not found" page with the following message: [h=2]We're sorry—the page you requested could not be found.[/h] This URL:…