Clarisa De Torres-Oracle

Hi @User_NG9BL, may we know what particular documentation you are looking for about OneSource? Upon checking on our resources, here are the available documentations found in SuiteAnswer that's related to OneSource: SAID 85664: SuiteTax Engine (under Partner Tax Engines) Thomson Reuters ONESOURCE Determination for NetSuite…

in OneSource documentation? Comment by Clarisa De Torres-Oracle Oct 10, 2022 4:13PM

Hi @User_VAYT1, were you able to check on this? Kindly let us know if the information above was able to address your concern, or if you need further assistance with this. Thank you! 😊

in Create Item numbers not for ARM Comment by Clarisa De Torres-Oracle Oct 10, 2022 4:07PM

Hi @KaylaM, were you able to check on this? Kindly let us know if the information above was able to help in your concern, or if you need further assistance with this. Thank you! 😊

in Why are Historical, current, and average rates the same for Consolidate Exchange Rates? Comment by Clarisa De Torres-Oracle Oct 10, 2022 4:06PM

Hi @MA User_576EZ, thank you for providing the information via email. We would like to inform you that we have created a support case for your concern. We have emailed you the case number for reference. Kindly refer to the support case for future communications. Thank you!

in profit and loss report Custom segment drill down Comment by Clarisa De Torres-Oracle Oct 10, 2022 3:04PM

Hi @KaylaM, May we know if you have performed the "Calculate Consolidated Exchange Rates" task via the Period Close Checklist? If yes and the rates are still the same, kindly see details below on possible reason for this. To illustrate here's a sample on our end with the same consolidated rates for Current, Average, and…

in Why are Historical, current, and average rates the same for Consolidate Exchange Rates? Comment by Clarisa De Torres-Oracle Oct 6, 2022 11:09PM

Hi @User_VAYT1, Glad to have you with us today! Thanks for posting your concern here. Per my understanding, you wanted these items to be posted directly to an Income account even if the Advanced Revenue Management is enabled. In order to do this, you may check the Direct Revenue Posting checkbox instead. Per SAID 49200:…

in Create Item numbers not for ARM Comment by Clarisa De Torres-Oracle Oct 6, 2022 10:14PM

Hi @KaylaM, Thank you for being with us today and for posting your question here! Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To other members, feel free to share your insights on this too should you have any.

in Why are Historical, current, and average rates the same for Consolidate Exchange Rates? Comment by Clarisa De Torres-Oracle Oct 6, 2022 9:48PM

Hi @lilywu, thanks for updating the thread. Yes, that's right. Access and permission on the register can be found on the custom role's record under Under Permissions subtab > Lists sublist. 😊

in Some GL accounts are not accessible for a custom role Comment by Clarisa De Torres-Oracle Oct 5, 2022 10:17PM

Hi @User_NC62U, Thank you for posting here in NS Support Community and for being with us today. Tagging our gurus who have expertise on this: @Dominica Sevilla-Oracle / @Ivy Lopez-Oracle / @Joy Noreen Magoling-Oracle / @Niks Blando-Oracle, any ideas? To other members and users who also have insights that may help, feel…

in Item fulfillment quantity by location by date Comment by Clarisa De Torres-Oracle Oct 4, 2022 10:31PM

Hi @Alexsandro Santos, We're glad to have you here. Thank you for creating this thread. Our guru/s will look into your concern and reply to this thread for any updates. To other members, feel free to share your insights on this too should you have any.

in Fast SO fulfillment for Serialized items Comment by Clarisa De Torres-Oracle Oct 4, 2022 9:44PM

Hi @ssilveri777, We believe modifying the avalara script in netsuite will be best handled by Avalara Team as we don't have access on their scripts. On the other hand, I've tried testing this on our test environment where Suitetax is enabled. I think taxing the invoice based on Bill To address may be possible when location…

in Avalara and taxes for South Africa Comment by Clarisa De Torres-Oracle Oct 4, 2022 5:12PM

Hi @Rick Cobb_2, Thank you for being with us today and for posting your question here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To other members and users who also have insights that may help, feel free to join this thread!

in transaction saved search = how to show a line is a shipping line? Comment by Clarisa De Torres-Oracle Oct 3, 2022 10:38PM

Hi @Meghan, Thank you for posting here in NS Support Community and for being with us today. Let me tag our gurus who may be able to help you on this: @Jack Daryl Espiel-Oracle / @Joahnna Given Uy-Oracle / @Kristoffer Viray-Oracle, any ideas? To our other members, feel free to share your insights on this as well.

in Check my work(flow)? Journal entry approval for JEs entered by specified user(s) Comment by Clarisa De Torres-Oracle Oct 3, 2022 10:01PM

Hi @Karanjot Singh, Glad to have you with us today! Thank you for creating this thread. Please allow some time for the gurus to look into your concern and update you for any findings. To our members, please feel free to share your thoughts as well.

in Save for Later or Submit Later Purchase Order Comment by Clarisa De Torres-Oracle Oct 3, 2022 9:50PM

Hi @KaylaM, were you able to check on this? Kindly let us know if it was able to help in your concern, or if you need further assistance with this. Thank you! 😊

in Error: The arrangement currency must match the currency of the lines Comment by Clarisa De Torres-Oracle Oct 3, 2022 9:25PM

Hi @KaylaM, yes you are correct. Clicking the "Complete" link on the Run Revenue Arrangement page will let you identify and find the transaction with that error. However, you wanted to have a report/search beforehand to prevent these errors when running revenue. Upon checking, this can be done by creating a revenue element…

in Error: The arrangement currency must match the currency of the lines Comment by Clarisa De Torres-Oracle Sep 30, 2022 11:48PM

Hi @LLG, were you able to check this on your end? Kindly let us know if it was able to help in your concern, or if you need further assistance with this.

in Global Search - Question Comment by Clarisa De Torres-Oracle Sep 30, 2022 10:00PM

Hi @Chad C, Thank you for being with us today and for posting your question here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To other members and users who also have insights that may help, feel free to join this thread!

in Sales report by Sales Channel and Report for inventory to order Comment by Clarisa De Torres-Oracle Sep 30, 2022 9:53PM

Hi @User_UOGC0, Glad to have you with us today! Thanks for posting your concern here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To other members who may have insights regarding this topic, feel free to add your comments by replying to this thread.

in What would be the reason the Personal Information (PI) Removal tool is not removing billing address Comment by Clarisa De Torres-Oracle Sep 30, 2022 9:48PM

Hi @KR Mike, Thank you for posting here in NS Support Community and for being with us today. Our guru/s will look into your concern and reply to this thread for any updates. To our members, please feel free to share your thoughts as well.

in Delete expired credit cards in bulk Comment by Clarisa De Torres-Oracle Sep 30, 2022 9:46PM

You're welcome, @User_XQ321! Yes, your understanding is correct. The usual reason why there's a negative amount on forecasted is due to difference in amounts between actual and forecast plans possibly because of different rules used or the amounts/periods are manually changed by a user in the plans. Another reason was due…

in Revenue Recognition Forecast - Report Elements Comment by Clarisa De Torres-Oracle Sep 29, 2022 11:06PM

Hi @User_XQ321, Thank you for providing the screenshot. As much as I would like to use the screenshot you have provided as an example, unfortunately, I would be needing additional details since the amounts are connected with other transactions as well (i.e. Revenue Arrangement and Plans). To give you an understanding of…

in Revenue Recognition Forecast - Report Elements Comment by Clarisa De Torres-Oracle Sep 29, 2022 5:41PM

Hi @MA User_576EZ, we would like to inform you that we have sent a message to the email address stated on your profile here. Kindly respond to the email so we could assist you further regarding your concern. Thank you!

in profit and loss report Custom segment drill down Comment by Clarisa De Torres-Oracle Sep 29, 2022 4:02PM

Hi @LLG, thank you for the update. Upon checking, here's another troubleshooting you may do on your end: Hover to Home Icon > Set Preference > Analytics > Uncheck Page Search then Save Kindly check if this will work on your end. Moreover, listed below are helpful links on how to properly clear the cache which may differ in…

in Global Search - Question Comment by Clarisa De Torres-Oracle Sep 29, 2022 3:57PM

Hi @Vernita, Thank you for being with us today and for posting your question here. Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts as well.

in How to change the Link Text of a printed Hyperlink field on an Advanced PDF? Comment by Clarisa De Torres-Oracle Sep 28, 2022 10:07PM

Hi @MA User_576EZ, Upon checking on my resources, there's a defect filed regarding this under 396953: Reports > Drill-down via subtotal from Income Statement Summary sliced by custom segment results in unfiltered Income Statement Detail Upon checking the defect record, our developers are working on the issue and are…

in profit and loss report Custom segment drill down Comment by Clarisa De Torres-Oracle Sep 28, 2022 5:00PM

Hi @drcashin, We're glad to have you here. Thank you for updating this thread. Our guru/s will look into your concern and reply to this thread for any updates. Hi @3943532, please feel free to share your insights or suggestions by commenting on this thread. To other users, feel free join in the discussion as well.

in Sales Rep KPI Comment by Clarisa De Torres-Oracle Sep 27, 2022 10:42PM

Hi @User_7K13U, Welcome to NetSuite Support Community and thank you for posting here! Kindly allow our gurus some time to check this one for you and we will get back to you with our findings. To our members, please feel free to share your thoughts as well.

in how do I get the transactions and purchase history of a child record to display on My Account in SCA Comment by Clarisa De Torres-Oracle Sep 27, 2022 10:17PM

Hi @ImeldaSanchez, Glad to have you with us today! Thanks for posting your concern here. Tagging our gurus who have expertise on this: @Kristoffer Viray-Oracle / @Jack Daryl Espiel-Oracle / @Joahnna Given Uy-Oracle , any insights? To other members, feel free to share your insights on this too should you have any.

in Is it possible to show "Paid" on the PDF's for invoices that are already paid? Comment by Clarisa De Torres-Oracle Sep 26, 2022 10:05PM

Hi @CDuf, We're glad to have you here. Thank you for creating this thread. Our guru/s will look into your concern and reply to this thread for any updates. To our members, please feel free to share your thoughts as well.

in How to get around the Exceeded the length limit message on Set Field Value Formula field? Comment by Clarisa De Torres-Oracle Sep 26, 2022 9:45PM

Clarisa De Torres-Oracle Blue Diamond

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