Clarisa De Torres-Oracle Blue Diamond

Hi @User_KAGURA, were you able to check the comment above? Let us know if you need further assistance. Thank you!

Hi @Lyssa, Thank you for your response. Yes I've seen that SuiteAnswer, however, it seems that it is only applicable to those Invoices with Items used in the transaction. To further investigate your concern, I tried replicating it on our test account by doing the steps below: 1.Create a Bill for Billable Expense: 2. Create…

Thank you for this, @PaulRipley! I reached out internally with Support and currently waiting for their response. 😊

Hi @User_KAGURA, thank you for your response. I wanted to clarify that there might be a slight misunderstanding between the terms Revenue Arrangement and Revenue Plan. When we see the entry on the Deferred Revenue Waterfall report, it indicates that revenue recognition has been deferred, and a Revenue Arrangement is…

Hi @Lyssa, per investigation on our test account here's what happens to revenues previous recognized when an Invoice with Revenue Arrangement has been voided: 1.Voiding of Invoice: 2. After voiding the Invoice, go to Transactions > Financial > Update Revenue Arrangements and Revenue Plans. Run the Update RA and RP process.…

Hi @User_18AKJ Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.

Hello @PaulRipley, thanks for the update! Yes, coordination with the Product Management team is done via the Support Case. Can you let us know the Case number so we can check its status? :)

Hi @User_KAGURA, were you able to check the comment above? :)

Hi @Richard Appleford OB, I tried testing this on multiple test accounts where I create a customer record and add an address without zipcode and I could not replicate the warning. I did further checking and it seems that it can be reproduced in an account with 3rd party shipping enabled. With this, we highly recommend to…

Hi @User_QDNUY thank you for sharing your concerns about the transition to SuitePeople payroll and the manual processes it entails. We appreciate your feedback. You would like to know what others are doing regarding this, so this looks like it's best answered by our community members that has similar experiences. Tagging…

Hi @User_WA9MO, for clarification - do you mean every month there's only one day under it then for every quarter it only includes one month? Per checking, when creating a base period for a month, you have the flexibility to define the start and end dates according to your requirements. This way, you can customize the…

Hi @User_KAGURA, you can check it on the Revenue Arrangement related to the Invoice. Open the associated Revenue Arrangement then under Related Records tab, see if there's any journal created for revenue recognition. Alternatively, you can also check it on the Revenue Arrangement record then click the View Revenue Plans…

Hello @PaulRipley, were you able to check the comment above? :)

Hola @User_DA9FS, Me gustaría hacer un seguimiento de este hilo. Por favor, infórmenos si necesita más ayuda. Si el comentario anterior le ayudó en su preocupación, por favor haga clic en "Sí" en "¿Respondió esto a la pregunta?". Esto ayudará a otras personas con la misma pregunta a encontrar fácilmente la respuesta…

Hi @User_QDNUY yes, you are correct. The timeline for enhancements is unknown as it is outside the scope of support. Per checking, an enhancement request for this system limitation already exists under the #114964 HR> Add capability to add make payroll deductions and submit money and documentation to third party (vendor)…

HI @User_AV3WO, were you able to check the comment above? :)

You're welcome, @HoJo! Feel free to reach out and post a question here when you encounter it again and we'd be glad to assist you :)

Hello @PaulRipley, the Currency Exchange Rate Integration feature automatically updates currency exchange rates by the specified provider one time each day for all accounts that use exchange rate integration. The automatic update occurs at approximately 6:00 a.m. in one of four available time zones. The updated rates…

Thank you for sharing your insights @Vishnu M! Hi @User_WA9MO, were you able to check the comment above? Vishnu is right. This can be achieved through Multiple Calendars feature. With this, you can assign a fiscal calendar to a subsidiary to determine how to roll up accounting periods for reporting activity in that…

Hi @HoJo, yes that might be the case too. You can provide us a sample scenario, along with the steps to reproduce the issue, so that we can attempt to replicate and check the behavior. Alternatively, you may also file a case with our Support Team, who can then consult with the Product Team regarding the system behavior…

HI User_AV3WO, do you mean creating a Transaction Saved Search that shows the total amount of sales created for a customer in a 6/12 18 month period? You may refer to this SuiteAnswers article 99421 Create Saved Search Shows Total Amount of Sales for the Last 6, 12, and 18 Months per Customer that might be helpful for you.…

Hi @HoJo, I tried testing and importing a Sales Order with Shipping Country = Türkiye and it successfully got imported in the system: Here's a sample CSV: Here's the status: Here's the imported SO: May I know what's the scenario on your end? :)

Hi @User_KAGURA, per SAID 84284, the following are possible reasons why there are amounts sitting under the Unplanned Deferred Revenue column in the Deferred Revenue Waterfall Detail report: Sales Order with Revenue Recognition Journal Entry; with NO Invoice; with Actual Revenue Plans. Sales Order with NO Revenue…

Hi @User_RUQ2X, you can find this using Administrator role via Setup > Accounting > Tax Codes: hope this helps! :)

Hi @User_DHDB1, were you able to check the comment above? :)

Thank you for the update and sharing the resolution @d3xt3r! 😊

@User_QDNUY thank you for the information. Payroll team has just noticed that your account is still under implementation. In such cases, as per our standard process, your PS Consultant is the best person to assist you in finding a resolution or a workaround. If the PS Team identifies this as an enhancement, the Consultant…

Hi @Kedalene, Yes, while it may not have been explicitly stated, there are indeed related cases associated with this matter that share similar concerns as the one you brought up. You are welcome to submit a request with comprehensive details, ensuring that the focus is solely on this specific issue you mentioned :)

Hi @User_9NCEQ, by condition, may we know if you're trying to create a workflow? If you're referring to just the page itself in the UI, unfortunately, this is a system limitation. Hope this clarifies!

Hola @User_DA9FS Según tengo entendido, quería evitar que se generaran acuerdos de ingresos duplicados a partir de la nota de crédito. Para lograrlo, lo mejor es seguir estos pasos: 1. Orden de venta > Factura > Autorizaciones de devolución > Haga clic en Recibir 2. Vuelva a Autorizaciones de devolución > Haga clic en…