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Comments
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This is the formula we ended up using. He said it works, so I am not questioning it.
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First off, I appreciate you helping me with this matter. I will reach out to support at the end of the day if I haven't figured it out. They added an addl. row for Amortization and Depreciation but never removed it from the Expense row. Under the Expense row, under account order, there are still all six amortization…
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After following what you did step by step, I am still getting the same error. The way he has his report set up is the Expense Row under Ordinary Income/Expense only has Account Type = Expense. He didn't exclude the amortization or depreciation row. He also doesn't have the reverse sign box checked. I did some further…
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From what I can tell, he is using + on his formulas and the two numbers not being added are positive. It is correctly adding the net income and other expense. but it won't add the depreciation and amortization.
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I 100% agree Tigran, but they don't want to change the current process. So, I have to figure out a workaround. Somebody had suggested using a parent-child item record, but I have never done anything like that. They also discussed using custom records to track the proper part number so we could make sure our PDF's reflect…