Hi All! I'm Elizabeth. I'm located in Oakland, CA. I'm the NetSuite admin, help desk, data analyst, and jack-of-all-trades for our company. We use OneWorld and I spend most of my time in ERP and saved searches. I'm very good with native NetSuite Cycle Counts. As for my fun fact, I once rode a camel in Inner Mongolia for 20…

Ina-- Thank you so much for getting back to me. So even if an item is currently 4 at location A, but zero at location B, it will show up on the location B inventory counts. Because location B has zero, they enter zero, which creates an inventory adjustment of -4 and all the associated accounting ramifications that go with…

Yes. They show nothing. We also close our periods so no-one could have changed anything anyway.

Thank you for your solution. When I try that, no records are returned. When I just do it for that item, the only rows returned are a bunch of old item fulfillments. It's like it doesn't exist, which is why the update probably doesn't work, but I have a valid SO throwing that error.

A couple of ideas to try... 1) Can you bill the first 526 alone? Forcing it through the process might help. 2) Do an inventory adjustment in for the 526, finish fulfilling it and then do an additional inventory adjustment out for the 526, which should zero out in accounting. 3) Do you have the ability to delete all of the…

Robert-- Thanks for following up. The vast majority of time, it's the users that get the error, not me. I can't easily reproduce this because I'm magic that way. But the products team is not happy today. Thanks, Elizabeth