Greg Mills Green Ribbon

Hi @Veronica Steluta-Oracle, Yes, I meant a clean, unconfigured account, so thanks for clarifying and your suggestions!

Thanks for your help, Tigran.

No, we only make very limited uses of Sales Orders. We create the estimate, which is then sent to the client, who provides us with a PO for the work. On completing the work, we then invoice the client.

Hi Tigran, No, we first set up the customer project and then just create the estimate.

Thanks for clarifying, @Tigran Shahnazaryan. Got there in the end.

Unfortunately, @Tigran Shahnazaryan, billable time never matches the "Utilized Time" 100% of the time in our company (we're a comms agency), because our time is split between non-billable time recorded against our own company activities (e.g. admin, IT, internal meetings, new business, etc) and billable time recorded…

Hi @Tigran Shahnazaryan, Are you saying that, with regards to NetSuite, "Target Utilization" and "Target Billable Utilization" are the same thing? If so, that's where my confusion arises and thank you for persisting with your explanations. So in the Target Utilization box on each employee's record, I just need to enter…

Thanks again for your response, Tigran, but I'm afraid the info you provide doesn't actually answer my question.

Hi @Tigran Shahnazaryan, Thanks for confirming what I thought was the case with regards to the Target Utilization on the Employee Record. I also appreciate your comments about the related settings on the Project Record, but as with the Target Utilization, I'd like to establish whether it's possible to set a Target Billable…