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JamesHuntley Red Ribbon

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  • Hi Tigran, I have just spoken with NetSuite support and whilst testing possible workarounds we noticed that when the supervisor field is blank, it allows me to add an employee to the purchase approver field. Therefore, I am going to progress with one of the following two options, depending on which one works: Empty the…
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 27, 2023 12:29PM
  • I've already raised a support case. I'll let you know what they say. Thanks for your help on this.
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 25, 2023 10:49PM
  • Expense Approver field is also greyed out. I don't see 'expense approval limit' or 'purchase approval limit' fields, perhaps because approving routing is not ticked. Display type on both the Purchase Approver & Expense Approver field is Normal. I've checked the Employee workflows & scripts and nothing mentions the approval…
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 25, 2023 4:16PM
  • I don't have Strongpoint no. I have removed 'Approval Routing' for Purchase Orders & Blanket Purchase Orders in our sandbox environment and I was able to add a purchase approver. The problem being the field wasn't greyed out in our sandbox account before making the changes. I tried changing to a standard employee form but…
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 25, 2023 11:03AM
  • There are no workflows running on the employee record. There are 8 user event scripts & 3 client scripts. I have reviewed the scripts and I don't see "purchase approver" present in any of them.
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 24, 2023 8:35AM
  • Yes on the Employee Record. To confirm I have approval routing for purchase orders ticked (Setup - Accounting - Accounting Preferences - Set Up Accounting - Approval Routing). But approval routing for purchase requests unticked (Setup - Company - Enable Features - Employees - Time & Expenses)
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 21, 2023 3:16PM
  • Hi Tigran, I have tried that but unfortunately the "Purchase Approver" field is greyed out when the "Approval Routing" is not enabled. I've tried customising the employee form but even with the field having a "Normal" display type it still appears greyed out for me.
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 21, 2023 9:13AM
  • Hi Joahnna, Yes they receive the notice "Permission Violation: You need a higher level of the 'Transactions -> Purchase Order' permission to access this page. Please contact your account administrator." whenever submitting a purchase order or when approving a purchase order. The workflow updates the employee field, in…
    in Purchase Order Approval Workflow Comment by JamesHuntley Jul 20, 2023 9:56PM