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Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Jeanine S. Green Ribbon

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  • Hi @Ely Gulen-Oracle , I appreciate the reply but no it did not address my question. I referenced the Suite Answers article in my original message and I have already reviewed that and followed the steps as I understood them. Could you please re-review my original email? 
    in Updating Customer Main Email Comment by Jeanine S. Mar 15, 2022 7:29PM