JohnCirocco

We just got our customers attached to this. All four of my live customers are having the issue.

in Cannot save estimates/sales orders Comment by JohnCirocco Jul 22, 2016 12:28PM

I was able to log in to mine.

in Release Preview - Can't Access Comment by JohnCirocco Apr 7, 2016 9:39AM

You might want to try using the wild card Big Red Dog%

in Global Search Does Not Return All Matching Records Comment by JohnCirocco Apr 8, 2016 10:22AM

I happened to be doing our first conference room pilot for a new customer and the first day of training I had to give a number of excuses as to why their new system was down and if this was "normal". Very uncomfortable situation.

in NS down 1/26 Comment by JohnCirocco Jan 27, 2016 9:27AM

We were getting the same error just trying to log into the demo account but it looks to have cleared up.

in Can't Edit Forms Comment by JohnCirocco Jul 20, 2015 10:36AM

Sorry-Posted twice...

in Advanced Inventory Management gone wrong Comment by JohnCirocco Aug 28, 2013 9:30AM

Anyone solve the mystery of why only certain items were calculated ? We have 3582 inventory items and only 29 assembly builds corrupted... I know this is not a real solution but if you can extract from the system notes what the old value was you could (in theory) change the reorder points back to what they were prior and…

in Advanced Inventory Management gone wrong Comment by JohnCirocco Aug 28, 2013 9:29AM

This has been an issue with us for the entire time we have been live. Even if a description on a kit or member has changed.

in What did you do this weekend? Comment by JohnCirocco Oct 2, 2012 8:49AM

I do know that if any field changes on a kit or its members, we get the same problem. Because the kit member contents are "****ed into" the sales order at the time it is created, might there be a custom field on the kit member that may be getting changed throughout the day?

in What did you do this weekend? Comment by JohnCirocco Oct 8, 2012 3:25PM

Bulk fulfill does work with bins. Error sounds like you do not have preferred checked on the bin for the items. When you bulk fulfill, the bin number will fill in if preferred.

in Bulk Fulfillment from Bins Comment by JohnCirocco Aug 11, 2012 9:27AM

I do not have advanced bin management turned on, only normal bin management so I can only answer from that perspective. It appears that there is no way to add the Bin Number column under customize so it appears that it will only bulk fulfill from the preferred bin.

in Bulk Fulfillment from Bins Comment by JohnCirocco Aug 13, 2012 10:44AM

@The Wizard of Oz You would know because of a significant number added to your bill ;) As for which is better, if you believe the hype from the conference demos (which I do) and all the articles being written the new SuiteCommerce is light years ahead of the legacy ecommerce functionality. We are begging to get information…

in Web Site Issues Comment by JohnCirocco Jun 21, 2012 7:50AM

Are you using the new suite commerce or the original e-commerce solution?

in Web Site Issues Comment by JohnCirocco Jun 20, 2012 8:45AM

I just changed my date format from MM/DD/YYYY to DD/MM/YYYY, saved and then changed back and we are still having the issue.

in Comparative sales line graph stopped working.... Comment by JohnCirocco Apr 24, 2012 7:47AM

OK, now this morning all is well with the world...

in Java not functioning in Chrome (only on Mac) Comment by JohnCirocco Apr 18, 2012 8:14AM

We are still up and strong.

in Down again... Comment by JohnCirocco Dec 7, 2011 2:42PM

We have now been on NetSuite since September of 2010 and this and the last outage a few weeks ago are the only outages we have had (we will forget the time we could not print Pick Tickets...). We are e-commerce company in the middle of our busiest season but I will cut them slack. Since it was only 20 minutes or so we…

in Down again... Comment by JohnCirocco Dec 7, 2011 8:09AM

Lance, By chance do you have Multi-Location Inventory turned on? Sounds eerily like a problem I am experiencing where I have phantom on-hand inventory because we used the location field prior to turning on MLI.

in Assembly Items and Inventory Strangeness Comment by JohnCirocco Sep 21, 2011 10:04AM

Vicki, In the saved search select Summary Type of Group under each field that is repeating. That way even when it would return multiple rows, the Group function consolidates to one line.

in Help! A Saved Search of all my items is showing each item 50 times in results Comment by JohnCirocco Sep 21, 2011 9:41AM

Tom, I would love to help improve so that others do not face the same situations. There are 5 to 6things that were major omissions and if I can help someone else I would be glad to do so.

in If there is anyone from NetSuite out there... Comment by JohnCirocco Aug 11, 2011 12:59PM

We turned on Multi-Location Inventory last night. Documentation does not state that you cannot distribute inventory on the same day as an inventory transaction for that item. It only warns you that you should not do transactions with a date prior. So after almost 3 hours I got a call where I learned that I needed to post…

in If there is anyone from NetSuite out there... Comment by JohnCirocco Aug 11, 2011 8:40AM

Also interesting is that the NetSuite System Status page says "No Issues to report" and "No Issues Today" as of 6:45 PDT

in Help cannot print picking tickets Comment by JohnCirocco Aug 12, 2011 9:52AM

Had the same issue before. The best is to test everything in a Sandbox before doing anything in the LIVE system. It is a bit late now, you probably need to refresh your account if you have stuffed up your MLI. All transactions prior to MLI being turned on, should not/cannot be edited. That will stuff up your location…

in If there is anyone from NetSuite out there... Comment by JohnCirocco Aug 12, 2011 9:46AM

Just wanted to know I am not crazy... Thanks

in Invalid certificate for user group.NetSuite.com Comment by JohnCirocco Jun 1, 2011 11:43AM

We had same issue and also reported. Our work around was to do a saved search for all DropShip items and feed that back in through Import CSV records to flip it off. Frustrating when they "fix" a non-problem.

in You can not use Match Bill To Receipt on a drop ship PO Comment by JohnCirocco May 24, 2011 8:01AM

We were very lucky in that we fulfill our drop ship POs immediately to generate the packing slip so we did not have open POs to go back and fix. But since we have 13,000 Drop Ship SKUs, the CSV import took over 4 hours to update every item record. So during that time our CS department was swearing at me thinking I made the…

in You can not use Match Bill To Receipt on a drop ship PO Comment by JohnCirocco May 24, 2011 9:57AM

Saw this in the new SuiteAnswers help section. https://netsuite.custhelp.com/app/answers/detail/a_id/14478/kw/set%20default%20accounts%20receivable%20account "Set a Default Account Receivable Account. Published 03/23/2011 08:16 PM | Updated 03/25/2011 03:19 PM | Answer Id: 14478 Multiple A/R accounts: Set a default A/R…

in Where does system define Accounts Receivable account? Can different customers have di Comment by JohnCirocco Apr 26, 2011 9:24AM

Another option is to set the price on the Customer Item Price tab. Pain when you have a price change to go back and update but that could work.

in Dedicated Pricing for Select Customers eg Major Stockist Price Comment by JohnCirocco Aug 31, 2018 10:12AM

You can use the fields in the System Notes to get most of that.

in User Audit Log Comment by JohnCirocco Mar 25, 2019 3:25PM

I Personally prefer the workflow as you can (if turned on) see the log data if you need to verify.

in Workflow vs Mass Update? Comment by JohnCirocco Nov 30, 2018 12:53PM

JohnCirocco · Sr. NetSuite Administrator · Silver Trophy

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