Hey Chris, It's been a while so I'm not sure if you already figured this out but we had the same issue with there not being an Approval history available on the Time Entries so we created 2 custom fields (Approved By, Approval Date/Time). We then used scripts to populate the fields when the Time Entry was approved. We had…

We are having the same issue in the West DataCenter. We can now get in but is still performing slow. Don't worry about the Status Page, they aren't posting anything on there like they havn't for the Email issues that were going on all morning.

Agreed; This should have been rolled out as a customer's preference that we can determine if needed on our own. They could have just placed it in "Setup > Company > General Preference" with the Min Password Length and PW Expiration Date preference fields. We have found that if you don't have your browser settings setup…

I had the same situation yesterday with Support. I had him hang up and call me back and the call quality was back to normal. FYI - the links in the Case emails only work if you are logged into your NetSuite Account Center at the same time (in your default browser).

We noticed the similar issue yesterday and filed a Defect for it. Not sure if any of you have had one filed yet but here is number for our's; Defect # 190728. I did find if I toggled back and forth with the Payment Method it would then autofill correctly though.

We have had this issue in the past that was reported as a defect due to the Level of expansion on the report (only failed when it was at level 3). But this started happening to one of our financial reports earlier this week as well. I was able to fix it by going into customization and making sure everything matched a…

No, because the formulas will only pull values from Sunday (previous week) to today so that is basically the criteria. I'm not great with this type of formula and actually had to get a lot of help from NetSuite on getting to this point so hopefully someone on the forum can chime in with a little more assistance than I can…

We needed a similar search but for weekly time less than 40hrs so this may help you out. We had to use an Employee search so it would pick up all those with 0 time entered too. I have this Saved Search scheduled to email out every Sunday Morning because of the formula used it pulls all time entries from the previous Sunday…

@ Mike. We are looking into implementing our IT Helpdesk into NetSuite. We have noticed that with the Helpdesk functionality it allows every role who can View/Edit Cases to see all Help Desk cases. We have issues with that visibility for helpdesk tickets to all our employees in their full access roles; we are a software…

Thank you Martyn. I agree about not wanting these Vendors to be deleted, at least not anytime soon. When you say that you "make a lot of our customers and vendors inactive as necessary"; What do you mean by "as necessary"? What is your criteria for making them inactive? Thanks again, Justin

Ok, that makes sense. Thanks again Martyn!

This is great for Employee Center but what if we want our users to be able to enter time against Customers > Cases using their full access roles? The only way to do this is to be on the Case or Customer record and start the time entry from there.

Has anyone out there been successful in writting the script to allow the reject time functionality?

Pinging this topic to see if anyone has come across a solution to exclude customers or even some customers for the Customer:Project field on time forms? It would be nice to have the ability on a Customer record to select "Allow Time Entry" like you can on a Project record.

Any update on when this will be fixed?

We are also interested in this integration as we are migrating to Sharepoint 2007 and need to migrate all of our files from an older Sharepoint. In NetSuite we reference files using the URL from Sharepoint so the file isn't stored in NS but now with the migration we will need to mass update the file URLs for all of those…

I got a Samsung Vibrant (t-mobile Galaxy S android) and have also found that using the browser and going to NetSuite I am able to pretty much do anything. Has definitely helped me out when someone needs something done asap and i'm not by a PC like reseting a password. For me, being an Administrator, this functionality is…

Thanks lornesd. I was able to get it working using nlapiInitiateWorkflow() within a UE script on the Message record.

Thank you for letting me know about this. I think this will definitely help troubleshoot the issue and I can possible fix my workflow to workaround this limitation.

I have two states dealing with Approvers Action/Approval. The first one, Action, takes ER to Approval State (Before Submit) when the Approve button is clicked and to a Rejected State if Rejected (After Submit). When approved the Approvers Action state also fills a field called "Last ER Approver". Once in the Approval State…

It's ok. I have NS Support looking into it so hopefully they will figure out what is causing the issue. Thank you Ianic and I appreciate your help.

Yes, i tried to change the Transition On settings but still not working. I checked the Logs and it doesn't say anything. It looks like the workflow is actually working as designed. It's the NS Approval Routing feature that seems to not be compatible with the Workflow.

Does having the Custom Purchase Order Approval Routing have something to do with doing a custom Expense Report routing for workflows? I have created a workflow for Expense Report Approval Routing and am having issues when the Expense amount is over the first managers approval level. The Expense Report isn't capturing that…

FYI - I was finally able to get it to work by not using the two custom fields on the Expense Report for "Next Approver" or "Last Approver". These were causing the ER to be editted and in turn updating the Approval Statuses. I ended up just setting the workflow's Email Actions to Email the "Current User > Expense Approver".…

The workflow is actually not doing the approving, the manager logs in and Approves the ER. The workflow is helping route the notification email to the next approver because we turned off the Notify Supervisor preference. We did this because it will notify supervisors if they have Time or Expenses to approve and our support…

Yes, it shows both managers and both as "Pending". Before the workflow when the first manager would approve the ER his status would change to Approved with the date/time stamp and the ER would now be in the next manager's Approval Queue. With the Workflow, the first managers status never changes and the ER stays in their…

Sorry, mis-communication there. I'm not touching NetSuite's Approval state at all, that is just the name of my Workflow State. I'm actually not touching any of NetSuite's standard functionality.

The way the system is set up is that it goes to that 1st manager for approval and then gets sent to their manager for next approval, if the amount is over the 1st managers limit. This is the standard approval routing functionality in NetSuite. I'm just trying to do a couple customizations to this and fix email delivery but…