may be related https://usergroup.netsuite.com/users/showthread.php?t=3609&highlight=message+author

What, you mean you're not all Robots! :) OK I understand, it's those damm humans again. Your point is well made that it does make for team work. I was having a bad day yesterday.... (that human thing again)

This must make everyone wonder just how good NS SFA is?

http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2007/12/05/BUVDTOPRH.DTL EDIT: GREAT RESULT! - Go NetSuite!

I think if you add the customer role to your employee then you will get the "customer" view of that employee (the entity number in your url will be the same). If you remove the customer role then that customer record (view) should no longer appear. I have no idea where you transactions will end up then though...

Ouch. I just sent a bunch of these out (including 1 to me) and that is an extremely bad email, I would say it is inviting people to unsubscribe. The landing page the link takes you to is no great work of art either. Including that horrible Yellow action button.

Having this as case sensitive is really nuts! in my experience people entering data on lead/signup forms just type in. NoT muCH regards FOR caSE. SO why the Dupes WOUld be sensitive to that? whoEver wrote it (that bit of the NS app) may not have much contact with the outside world! Maybe with this thread someone will take…

I took a look at yours, but need password :p Have you managed to "style" it in any way - or is it standard (hard to read) layout?

Thanks for your reply, We do have online customer forms setup and these work fine as you describe, however 2 forms we have that create leads for us use the support online case forms; 1. Feedback - creates a case & lead to support that process 2. Job Applicants - creates a case & lead to support that process For both these…

I don't understand how "dedicated" email campaign vendors (eg. www.verticalresponse.com ) can do it, and Netsuite cannot! I used several email campaign vendors before NS (which sells itself as such) and never saw such a hub bub before :confused: .

This was discussed in the sneakpeak today - the presenter mentioned similarity to MS project. I just really hope they will give us some security to go with it. Team A views/edits Team A's tasks Team B views/edits Team B's tasks Team C doesn't view/edit Team A or B's tasks, etc...

Hey Rob, No we have not - though I seem to recall that it is possible (not 100% sure) but not yet done by me.. I would love to CSS the whole thing.... Cheers,

When this is addressed - which would be great! we used this feature a lot in another product, would it be possible to also stop task information going missing, as is currently allowed? Missing Tasks

I have 2 KB (both internal - not for customers) 1 is our "staff manual" and the other is our "office manual" - they are on seperate tabs and if I search in say my office manual only results from that KB show - does that help?

Thank you - I was just hoping there may be a setting to avoid yet another click - as it is you "view" the case, then you "view" the activity detail... 2 clicks, why?

I see this behavior also, it's plain silly. the author should be, you guessed it, the author.

It's even easier than scripting... When setting up the form, included "Unsubscribe" as a field, but make it hidden. That way it defaults to "False" Thank you! thats a nice Tip

Wizard - I have done exactly as you say, but when I test the form my new leads come in as unsubscribe=Yes :confused: I did try the script method above - it works, sweet!

link http://shopping.netsuite.com/s.nl/c.NLCORP/ctype.KB/it.I/id.378462/KB.328/.f?sc=21&category=21

So we will have an option to allow you to do more than 10 and wait for it to complete in off-peak hours. Thanks! -Mini So - we are heading into 2010.. this quote is from 2006 :confused:

We do this daily and it is slow and the limit of 10 is to few, 50 would be better. That said for us if done daily we stay on top of it - we get about 180-250 new per day with about 10-20 being duplicates. What we also find some frustration with is that compared to the de duping process in salesforce (where e.g. you can…

Yeah this is not very good :( Also it is so slow!!!!!!!

Hi Priya, You mention that 'Internal Only' will mean that the message that you entered will not be sent to the customer - and further, the message will not be visible to the Customer if they view the Case from the Customer center. However if one of our employees raises a Help Desk case, even though we check "internal only"…

Why is it that we cannot create a new Help Desk Case from the Employee or Contact:Employee record? Why not just add the "New Case" button the same as for Customers? This would speed up the entry of Help Desk Cases which have been reported "over the phone" rather than through the application. Lets face it a common Help Desk…

Does anyone know how to see a list of custom report snapshots? Also how to delete CRS no longer needed? & finally is there a limit to the number of CRS's?? Thanks! OK so the only way to see the list is in the selection portlet that comes up when you personalise the dash. Delete is doable. Still wondering though - is there…

maybe related... https://usergroup.netsuite.com/users/showthread.php?t=9400

In the mean time, it would be handy to have a "dashboard view" for every item (similar to the dashboard view that we have for every customer) That would be excellent.

Create a reminder employee search where birthday is within next week, then put that on your dash/reminder portlet?

take a look here.. https://usergroup.netsuite.com/users/showthread.php?t=8510&page=2&highlight=hide+support+tab

Act I; To occupy themselves, they eat, sleep, converse, argue, sing, play games, exercise, swap hats, and contemplate suicide — anything "to hold the terrible silence at bay" ....No I don't think anything has changed