Name/ID field updating to incorrect value YES now with the new behavior my name in the assigned to field on case searches is just my 'number' no matter how we change the preferences. Netsuite please confirm how sales to employees should be handled. 2 records for this is moving backwards imho.......... Messy :(

I would agree there is a problem with the design, but requiring us to use 2 records for 1 person does not seem like an elegant solution.. >joycb = will update your case with details..thanks!

There is no solution, support answer as follows: "I did a test and confirmed there is no alternate solution I could provide for this as there is no way to separate these existing records with the same internal ID. I also have consulted our subject matter experts and got the same confirmation. Moving forward, we also have…

We are finding your suggest solution to be impossible. We have hundreds of existing employees that would all now need to be using newly created customer records in place of the previous method. However when remove the customer role form the existing employee record the custjob view of the entity remains as transact-able.…

We had sites experiencing this outage/fail much longer than you indicate. problems lasted at least 4 hours+. Major pain. 176 transactions failed = 176 customers pissed off. Can you figure out that thing that failed and buy 2-3 for next time or something?

So I visit www.netsuite.com result: An error occurred while processing your request. Reference #97.5c8ffe3c.1331360062.3e6894ac WOW!

It was sorted out fast, the notice about maintenence went up on your status site & we were affected, despite not being in upgrade yet.. anyway it was only for a few mins.... it would be more cool if we did not get affected when other accounts get upgrade... also the critical errors today from our POS was through the roof,…

get it working :h_a_w::h_a_w::h_a_w:

having status.netsuite realtime would be excellent (others do it) it would help with troublehooting - eg if I can say with confidence to my ISP 'it is Not Netsuite - it's You' that would be great. As it is I cannot.

webservices is down for us right now......... :h_a_w:

We experience same.. did you get a case # from Telstra I can point my rep at?

I totally feel for you UK accounts! right in the middle of your day... serious FUBAR

Yeah it's pretty awesome I think this is now down for almost 30mins, fortunately only 4 of our locations have a timezone affected..... :h_a_w:

Status updated!!! <Some accounts are experiencing slow performance. Your patience is appreciated as we work to resolve the issue. More information will be posted on this status page as it becomes available.> BS

Yes everything is FKD. Status say 100% AOK Status is 100% incorrect

I suppose you could classify not working at all as slow performance?? HA HA ! true!! I mean it did start working after some time... so it must have been slow performance! ping = 1800 secs?

Back on!:D

same error

Hello, We have verified from one of our customer that this is an issue with Telstra, Telstra confirmed, for unknown reason yet, they were blocking https://System.NetSuite.com . The issue should now be resolved according to them. Thanks, Raymond Is there some kind of incident reference Telstra has for this? If this happens…

I have been seeing that message when making changes to old inactive custom records (where I am trying to get rid of unused records) - I have found if you just revisit an hour or so later you can do what you intended.

mmm, I am unsatisfied with dashboards also. 1 example is comparative sales (where you pick 3 ranges) this just will not publish. It will only publish 2 ranges, not 3. How to get Netsuite to deliver? I don't know.. It is just flakey in some areas, like this one.

Just got Outlook 2010 this week. Netsuite......?

see thread https://usergroup.netsuite.com/users/showthread.php?t=26185&highlight=crippled+dog

This is rubbish major problem, anybody fixing this up 2nd day now :mad::mad::mad:.

again tonight 7pm onwards sydney time, Netsuite are saying Telstra is the cause but then at my affected sites other pages like google, etc are fine.

OK so we have been affected, we use Telstra. It is that the same other accounts? Also I heard NetSuite office in Sydney was also affected, someone must know what the real cause is?

I changed the field name to 'Inventory Item' this made the field that much wider.

Despite what status.netsuite says, we had down time yesterday also (short) at 6 locations across different states. We use Telstra, they had no issues either.... guess it was our imagination?

may be of interest.. m-files.com are building an ns add on.

25mins & counting..