My Stuff
On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Share Your SuiteWorld Experience & Earn a Special Badge!
Comments
-
Thank you! I think I have it working now. The only remaining frustration is that I need to allow this role to add Drag and Drop files, but I don 't want to give access to the File Cabinet. From what I'm reading, this isn't possible yet. Thanks again, everyone!
-
@Michelle Jabanes-Oracle Unfortunately, those are the settings that I already had in place in the custom role, so that didn't resolve it. I did try making a new custom role with those same permissions, but using the Classic Center instead of the Return Center. I think I am closer to success with that, however, there are so…