This issue only happens intermittently, and we have a few users where we are trying the suggested Chrome actions including updating the browser, turning off acceleration, resetting chrome flags and turning off extensions. No conclusive results to report at this time since the issue only happens at random.

Interesting, thanks for the pointer about FireFox, I will keep it in mind as an alternative browser. We are only in the early stages of collecting how often it happens. Initially it was assumed and thought to be resolved by clearing cookies, cache and download history, but today was the first time we identified the…

We are also experiencing the same issues.

Yes, it answered for the purposes of my inquiry. (I don't believe I can mark yes since I am not the original poster of this thread). Thank you!

Does anyone have an answer to this question? We are also wondering. Thanks!