Hello, For Enhancements, when you would like a feature or functionality added to NetSuite, you can communicate with the Customer Support team to request an enhancement, or addition, to the product. An Enhancement Voting tab has been added to the NetSuite Account Center interface, so you can quickly and easily search…

Hello James, This is possibly related to Defect 206222: Web Service > Delete > Cannot delete Parent Matrix item. Please feel free to file a case with Support to be added to the defect. Thank you.

Hello Andrew, You can try checking in the UI on the setup for your custom support case form with internalId 6 to see if the contact field display type has been set to disabled or inline text as that could possibly cause the results you are seeing. Setup tab > Customization > Entry forms > Edit > Fields tab. Thank you.

Hello Pablo, Here is a simple sample SOAP for adding a Vendor bill with multiple expense lines: <platformMsgs:add xmlns:s0="urn:purchases_2011_1.transactions.webservices.netsuite.com"> <platformMsgs:record xsi:type="s0:VendorBill"> <s0:entity internalId="123" type="vendor" /> <s0:memo>Created via…

Hello Jeremy, It is possible that in the custom form setup under the 'Screen Fields' tab that you have the 'Show' check box unchecked next to the 'Custom Form' field. Since the 2010.1 endpoint Web Services has been mimicking the UI and not allowing the Custom form field to be set due to Netsuite interpreting the field as…

Hello Pablo, I have posted a reply for you here: https://usergroup.netsuite.com/users/showthread.php?p=135897 Thank you for choosing Netsuite.

Hello Ryan, If you are using the PHP toolkit, adding the below to your code will set ignoreReadOnlyFields to true. [PHP]$myNSclient->setPreferences(true);[/PHP] Thank you.

Hello Mauricio, As mentioned in the reply to your post in the thread: Item Groups not returned by ItemSearchBasic? At this time, Enhancement 91573: WS - Expose Item Groups, is currently under review by our PM Team. Additionally, Enhancement 180425: WS > ItemSearchBasic > itemType = _itemGroup returns zero results even…

Hello John, Yes, this has been replaced by getCustomizationId. Thank you.

Hello John, Your search is likely the operation to use, because as per the SuiteTalk WS Platform guide: The getList operation is used to retrieve a list of one or more records by providing the unique ids that identify those records. The getAll operation is used to retrieve a list of all records of the specified type.…

Hello Colby, This user group post discusses briefly how replaceAll does not seem to be supported with the pricing matrix. https://usergroup.netsuite.com/users/showthread.php?t=8123 Additionally, there is an enhancement request related to this which you can vote for via the Netsuite Support Center. Enhancement 131776: WS -…

For a custom record custom field of type state, you would have to perform a getSelectValue operation on the custom state field to pull the internalId values of each state. Then, you would create a new 'SelectCustomFieldRef' object and set the internalId of your custom state field there. for example: [PHP] $customFieldRef =…

Hello Jeff, You may have the search preference returnSearchColumns set as 'false' last parameter below: $service->setSearchPreferences(true, 10, false); It should default to 'true' if you don't specify it, or you can manually set it to 'true' [PHP]$service->setSearchPreferences(true, 10);[/PHP]…

Hello, You will want set your fields in the following manner: [PHP] $itemSearch->setFields(array( "itemId" => array( "operator" => "startsWith", "searchValue" => "Cable", "operatorSpecified" => true), "isInactive" => array( "searchValue" => true) )); [/PHP] Thank you.

Hello Tony, Defect 171404 has been filed regarding not being able to perform a get() on a custom record. Please feel free to file a support case to be added to this defect. However, as an alternate solution you can add the following function to your PHPToolkit.php file (in the nsClient class): [PHP]/** start workaround for…

Hello, There is currently an enhancement request for this ability via Web Services and via the UI. Please feel free to vote for these enhancements via the NetSuite support center. Thank you. Enhancement 82642: WS - Make createdDate and endDate settable on Support Case record. Enhancement 155364: List > Support > Cases --…

Hi Phillip, Yes, I just noticed also that it won't accept multiple fields with the same name (i.e. 'name') It will only take the last 'name' in the array. Could you open a case with Support concerning this? I can then make sure it is investigated fully for you. Thank you.

Hello Phillip, This should work for you: [CODE]$newItem = new nsComplexObject('InventoryItem'); $fields = array ( 'internalId' => '1482', 'nullFieldList' => array( 'name' => 'custitem_field1') ); $newItem->setFields($fields); $updateResponse = $myNSclient->update($newItem);[/CODE] I hope that helps, have a great day.

Hello, This request is being tracked in Enhancement 163940: WS> Transactions>Bank>Use Credit Card - ability to add credit card transactions from web services. Please feel free to vote for this enhancement online. Thank you kindly,

Hello Mauricio, At this time, Enhancement 91537: WS - Expose Item Groups, is currently under review by our PM Team. Additionally, Enhancement 180425: WS > ItemSearchBasic > itemType = _itemGroup returns zero results even when there are existing item group records, should tentatively be functional once Item groups are…

Hello Stuart, Are you receiving any specific error message? Thank you.

Hello Stuart, As this is an unexpected error, you may want to open a case with Support referencing the Error ID and including the successful and unsuccessful SOAP requests. Thank you.

Hello Arjan, It cannot find a matching contact. You can try including the contact information of the contact you are attempting to give access to. <s0:contact internalId="1234" type="contact" /> You may also need to provide values for 'password' and 'password2' if granting new access. Thank you.

Hello, Please file a case with NetSuite support or vote for Enhancement 107805 ODBC Reporting: Please allow users to access the full country name for entity records rather than the 2 letter abbreviated country code. Thank you,

Hello, The SuiteAnswer article titled 'Formula that counts number of business days between two date fields excluding weekend' Answer Id: 26585, contains a sample formula for this. Thank you,

Hello, After installing the NetSuite ODBC driver you will need to set up a Linked Server. You can find additional information in the SuiteAnswers article 'Set up ODBC connection with Microsoft SQL Server' Answer ID: 18172. Thank you,

Sandbox emails are sent to the logged in user. You can adjust this setting in Sandbox to send to a specific email address at Setup > Company > Printing/Faxing, Email preferences > Email tab > Email options. Thank you,

Hello Aditya, This feature request is being tracked under Enhancement 59983: Standard Reports for Custom Records. You can vote for this feature via the Netsuite Support Center or by submitting a case and asking to be attached to the enhancement. Thank you.

Hello, You could also create a simple workflow to alert the user if they have entered a holiday in the Ship Date field. You can set the conditions of the Workflow 'Show Message' or 'Return User Error' action to be similar to the search khultquist suggested. Edit: Note that the date values in your condition would be…

Perhaps it is a duplicate search. If you view the header of the two separate emails and compare them. Both should have something like: X-MailingID: SEARCH; scompid=12345; action=create; recordtype=-26; recordid=12345; search=111222333; owner=12345; recipientemail=myemail@email.com.com; If the search value is different,…