My Stuff
On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Share Your SuiteWorld Experience & Earn a Special Badge!
Comments
-
Hi all, I found the issue. After the new release if the tickbox on the "set preferences"→"Analytics" is ticked it will behave as mentioned before. Unticked shows only the accurate result.
-
Hi Michele, Thanks for answering the question. I am using a prefix. Here is with the whole "sales". Same results. The matched result comes second. Regards.
-
Thanks, Joahnna.
-
Hi Joahnna, Yes, I do still need help. Regards.
-
Hi Joahnna, Please find a word document with the information. Thank you, I do really appreciate it. Luis