The emails we received indicate that we should not reply to that email. Can you re-send it again please? Note that we are unable to raise a NS support ticket since NS keeps on erroring out when saving the case.

Hi @Elychelle Gulen-Oracle Account Id is 4XXXXXXX5 Also, kindly provide the following information: When did you start to notice the issue? 19.07.2024 14:10 When was the last time it worked correctly? Never worked correctly for Inbound document How does this impact your daily operation? Not able to deploy to…

Let us know if you need assistance on filing a case. @Elychelle Gulen-Oracle Yes I am not able to create support case. I have Basic Support I tried 4-5 times but I get same error…earlier i used to able to create support case. It would be very helpful if you can help on this. Thank you