Hello, I am already working with NetSuite Support and Multi-book cell to provision HTP. I am Multi-book certiifed, this is the first time I face a "late HTP activation" scenario, so I was not familiar to the provisioning scenario. For future reference of other users facing this, this what I learned: 1. You have to fill a…

Thanks, I already requested HTP provisioning to Oracle, just wanted to verify on the best approach.

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Another alternative is to create a Sales Order to an internal customer, so every time you need to consume items for R&D (for example), you can "sell" those items to R&D Department with Price = 0 (you can set a price level to set this automatically). This way you can trigger inventory processes (like WMS if you have it) and…

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Hello, we have tried this in the past but scripting resulted a bit complex, so we took a different approach: we just added a custom form to the invoice and cash sale transactions with a custom field type checkmark to check if the document is a debit note. It was marked by default in the new debit note form and unchecked…

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If you can’t log, I guess you could use the phone line for assistance: +1 (866) 522-1508.

Hello User_REWTL, there is not much built from the box in NetSuite, but you can create saved searches with formulas to get the time per task and group them, below is an example of one I use: Results: This would give you something like this at summary level: And this at detailed level: There is a SuiteAnswer I used to build…

Hi Cezar, if you are not using SAML, and you already cleaned your cookies and cache, there could be a possible shortage on NetSuite service, I'd suggest you to check the status page (it takes sometime until they update it) and go to Oracle Support to report your issue.

Hello everyone, for future reference, my support case has been classified as a defect, so there was no issue at configuration level. Thanks everyone for your support.

Hello Vernita, as and additional comment, I'd suggest you to check this SuiteAnswer in order to clarify the difference between cancelling and closing a Sales Order: https://suiteanswers.custhelp.com/app/answers/detail/a_id/1011619/loc/en_US Also check this SuiteAnswer to check if you have some configuration in your form…

Hello User_JW5WW, if this case: "when we order for example a case that has 10 units in it, that box of 10 is its own sku", I think the way to go would be to create different sku's for each presentation of the same item, because at the end you are managing it as different items. About making the box of 10 a subitem of the…

Thanks Clarisa, I already have a support case ongoing. But Support Team is still investigating, I posted the question here in the search for an idea to keep investigating also on my side. I'll wait for the Support Team answer and update this post with what they have found for future reference of the Community.

Hello Clarisa, yes it is still the same. And the cost accounting status in the item record is already complete, so it is not a cost recalculation issue. Actually we create new test transactions yesterday and today, and the behavior is the same in all item fulfillments, for all items.

You need to resize the image using an external image editor, or you could edit the PDF form and add some format there, this is an example: <img src="${companyInformation.logoUrl}" style="float: left; margin: 7px; width: 120px; height: 56px;" /> Best,

Hello, this can be solved using WMS Item Aliases, there you can use a secondary bar code for the same SKU with a different unit of measure: It works well, but you need to have NetSuite WMS module in place. Regards,

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Do you have to activate some feature or preference so NetSuite display the Vendor ID and name together? For some reason I only get the Vendor code: For example, this is the vendor record for the first PO in that list: Regards,

Have Oracle fixed this? I was searching for the referred enhancement but couldn't find it.

Hello Chad, calculating the fill rate in saved search can be a bit tricky. I'd advise you you to check this post: https://www.netsuiterp.com/2019/02/saved-search-to-calculate-fill-rate.html Instead of using stored values it calculate fill rates inside the Search. I tried it and it worked quite fine. Regards,