Hi User_WA9MO, For a user to be restricted from creating a saved search, they should not have access to the the 'Perform Search' permission under the Permissions > Lists tab.

Hi @J Daniels, How do you merge cases? I tested this on my end, and the message came through. Please see the sample below. output:

Hi @John Edwards, Have you checked if there are any restrictions? Also, are there any other activities from this particular sales rep, who created or was assigned to this activity, visible on their manager's side? There may have been an issue while creating the activity. Would it be possible to recreate it and check if it…

Hi @Siva Padidam, This is logged under enhancement request #119513 CSV Import > Add control settings on the notification emails. Please visit SuiteIdeas to vote for this enhancement and adding a comment to highlight the importance of this feature for your business needs. Alternatively, you can try Chelsea Jacob's…

Hi @gbradley, When using a sandbox account, any user with the Administrator role can configure preferences for email message delivery from the sandbox account. For more details about Setting Preferences for Sandbox Email, see SuiteAnswers ID 20152.

Hi User_6G058, It should remain in the system as long as the file is not deleted. Please provide the following details: Was the screenshot taken from the customer's record? Is the folder where these attachments are stored still accessible to the user? Were there any recent changes made to the folder destination for…

Hi @User_Q1DPO, Hover your mouse over the upper right corner of your NetSuite page, where you can see your name. This will display all the roles assigned to you. If the desired role is not listed, please contact your company's administrator or IT team to request access.

Thank you for updating this thread, @gbradley. Glad you were able to pinpoint the cause.

What is the center type of your custom role? Try customizing an Accounting Center, specifically the A/R Clerk role. You should be able to see the employees unless the role is restricted.

Hi @User_P4R8P Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @User_BD08X, I’d like to confirm that your question has been answered by one of our community members. If so, kindly click 'Yes' on 'Did this answer the question?' under Tigran's reply. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking the Answer…

Hi @User_C4WN4, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Chan Man I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @BM136, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and you'll…

Hi @gbradley, Please check your workflows or scripts that might be triggering changes to the forms used, based on the user or their roles.

I’m glad I could help, @User_C4WN4 😊

Hi @User_C4WN4, Check this thread to see the list of users currently provisioned as Full Licensed Users.

Hi @User_ZC4ZC, I’d like to confirm if removing the email from the Bounced Email Addresses list resolved the issue. If so, kindly click 'Yes' on 'Did this answer the question?' under Tigran's reply. This helps others with similar questions find the correct answer more easily, and you'll also earn points towards unlocking…

That’s odd—based on the permissions you have, you should be able to access the emails. It seems there might be an issue with the role. I recommend recreating the role and assigning it to this user.

Hi @Lee Ann R, I've sent you an email. Also, here is the article for Answer ID 106163 | Support Cases: SuiteAnswers.

Hi @User_P4R8P Could you clarify what you mean by "this specific batch"? Also, how do you upload the file?

Hi @BM136, Based on my testing, let say we want to remove the Sales Order from the KPI dropdown list, I removed all the permissions related to its KPI, including the Sales Order, Invoice, and Cash Sales permissions under the Permissions > Transaction tab, as well as all the Sales reports under the Permissions > Reports tab.

Hi @gbradley, Check the transaction bill form used to see if one form is preferred over the other for the role.

Hi @User_C4WN4 I suggest logging in as the administrator and using the User Access Reset Tool to reset the account. Once that’s done, ask the user to fill in the security questions. Additionally, try clearing your browser's cache, closing all browsers, and opening a new one. Please ensure you're resetting the correct email…

Hi @User_C4WN4, It should reflect on your account automatically. Have you tried assigning the desired role to the user? You can also check out our training video on how to check the User License Count via this link.

Hi @Lee Ann R, Yes, please as this will require troubleshooting and might collect logs to determine the cause of the issue. Please let us know if you need assistance with submitting it.

Thank you. Please add the Invoice permission. This should populate the emails in the Messages tab.

Hi @ddennison, Please let me know if you need assistance in creating a support case for this issue. Thank you.

Hi @User_94V96, I agree with Tigran—filtering the audience in your custom Center tab by selecting the employee should do the trick. If Tigran’s solution worked for you, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer…

Hi @Chan Man Could you please confirm if this user/role has permissions for transactions such as Sales Orders and Invoices?