Thank you for keeping us updated, @Curtis Beene.

When I tested it, I open the transaction/entity record > Communication > Messages > Email > Message tab > Click Source Code > Enter the code and update it with your image URL > Click Preview. Could you please share how you tested your freemarker code to populate the logo?

Hi @BM136, Upon testing, to hide the options in the KPI field, you need to remove both the record permissions and the report permissions associated with the record. I hope this answers your question. Thank you.

Hi @User_RG1MF, Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Chan Man Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @User_8XWOU, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @Curtis Beene, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Thanks, @Pierre_Plourde @Curtis Beene, It is best to whitelist the domains instead of the IP address.

Hi @Catriona Bowie, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

It's JPG. Try clearing your browsers cache > close all your browser and open a new tab. Let me know how it goes.

You're welcome, @User_Q1DPO! 😊

Hi @Chan Man What are the Criteria and Results tab fields included in your Message saved search? Could you please send us screenshots of your criteria and results tab?

Hi @User_RG1MF, What web service tool are you using to integrate with NetSuite? Are you using SuiteTalk?

Hi @Nikolay Georgiev, Are you still experiencing the issue? If so, please provide us the following information. How many users are encountering the unexpected error? Is the administrator role experiencing the same error?

Hi @BM136, In the saved search, simply limit the roles or users who can access it. In this way, only users who has access to this particular search can view the trend charts. Perform Search allows usage of the record search while Publish Search allows the user to publish a saved search to another role.

Hi @User_8XWOU, Create a Campaign Saved Search with the following fields. 1. Navigate to Lists > Search > Saved Searches > New 2. Click Campaign 3. Search Title: Enter Title 4. Click Results 5. Click Columns 6. Field: Note: For every required field use the drop-down menu to select it and once adjusted click Add if needed.…

Hi @Connor Fiederlein Try this code below and replace the URL from the cabinet. I just tested this and it worked in my email template. <img src="[URL of the image from the file cabinet]">

Hi @BM136, Do not make the saved search available to users, so it will not be visible on their trend graph

Hi @Carlos Razo To request for NetSuite Account Renewal Estimate, please reach out to your Account Manager. For the Account Manager’s contact details, call Customer Service at 877-638-7848 and select Option 2. An online case can also be raised with the Subject specifying the need for Account Manager details. Select…

Hi @Catriona Bowie, This is an example of employee saved search. Criteria: Results tab: Sample output: As you notice in the login access column, you will see the user who has access to your NetSuite account. You can also add the Role field to know which role is assigned to this user. output: I hope this helps.

Hi @User_RG1MF, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @User_K51C7, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @User_Q1DPO, I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…

Hi @KennyT and @User_RG1MF, please let the users reset their password. There is a known issue where customers are having problems logging in to the NetSuite application. This is currently logged as Defect # 807181: Login > Error: "Invalid Email or Password".

Hi @User_RG1MF, Please refer to these SuiteAnswers articles below. Answer ID: 10145 Linking Online Custom Record Forms to My Website Answer ID: 50028 Change the Alignment of Online Customer Form in Website I hope this helps. Thank you.

Hi @User_K51C7, To know what form i used, navigate to Setup > Support > Support Preferences > External > Default Customer Center Case Form. I hope this answers your question. Thank you.

Hi @NickSuite I agree with Tigran's suggestion. Implementing required fields for sales orders will significantly aid sales representatives in capturing critical details, thereby minimizing the risk of overlooking essential information during the order creation process. If this answers your question, kindly click 'Yes' on…

Hi @User_Q1DPO, Here it is. Sample output:

Hi @Elina Kourouzidou I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily,…

Hi @kariingvaldson I'd like to follow up on this thread. If you need further assistance, please feel free to ask. If your question has been resolved, kindly click 'Yes' on 'Did this answer the question?' for the reply that was most helpful. This helps others with similar questions find the correct answer more easily, and…