Hi @Paul Salkeld, Thanks for checking. It is highly recommended to use Internet Explorer for compatibility with the feature. I suggest checking on the enhancement requests provided by my colleague Veronica, and do not forget to comment on why you need this feature to be working on your Microsoft Edge browser.

You can use a saved search or create a list based on the customer's criteria that you want to populate on your drop-down menu and use it to set field values in your workflow.

Hi @tech work, What type of emails are being sent out to the customers? Is it transaction emails or case emails? For Case Emails, go to Setup > Support > Support Preferences > General > Enable Receive Customer Replies in Case List Only. Checking this box restricts messages customers send to only appearing on the case…

Awesome! Thank for keeping us updated, @kkuhn.

Hi @Paul Salkeld, As per SuiteAnswers ID 8881 Setting Up TAPI Telephony Integration, if you do not know the name of your TAPI device, you can use a sample program at www.exceletel.com to find this information. I hope this helps.

Hi @kkuhn, Let us know if the information provided in my previous comment was helpful. We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. Doing so will not only assist other community members with similar concerns in finding the solution more effortlessly but…

Hi @User_M9I5K Let us know if the information provided in my previous comment was helpful. We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. Doing so will not only assist other community members with similar concerns in finding the solution more effortlessly but…

Hi @User_2LD8N, Let us know if the information provided in my previous comment was helpful. We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. Doing so will not only assist other community members with similar concerns in finding the solution more effortlessly…

Thanks, @Edwards_05! 😊 Hi @kkuhn, I agree with what @Edwards_05 mentioned. Try adding full access to Items and Perform Search permissions.

Hi @Pallavi1903, This can be done via workflow. You can set it On Create and use Send Email Action. To set proper expectations, please be informed that the scope of our support here in the NetSuite Support Community does not include creating and implementing any complete custom solutions from scratch. For this, we…

Hi @Eunice_Rep, This needs to be customized. You might need a custom field and use a workflow for this to work. To set proper expectations, please be informed that the scope of our support here in the NetSuite Support Community does not include creating and implementing any complete custom solutions from scratch. For this,…

Hi @User_2LD8N I would like to confirm that you went to Customer Record > Sales > Transactions and opened the sales order from there. Have you tried to clear your browser's cache and history and also use a different browser to check if it will work? Are there any particular errors when you try to open it in a new tab?

Hi @faisalabdulmoid_39498, This feature is logged under enhancement request # 163690. As a workaround, you can discuss this with your developer to create a script that can disable the approved time records based on a certain validation. Thank you.

Congratulations, @Angela Bayliss! 🎉🏆️

Thought you might be interested in this new program. @JohnCirocco @GauravAgrawal @Tiru Chembeti 😊

Hi @Sean W Please follow the steps below to resolve the error. 1. Log in as the administrator. 2. Navigate to your employee record and click Edit. 3. Update your first or last name. 4. Click Save. 5. Log out of the account. 6. Upon logging in, navigate to Support > Go to SuiteAnswers. Let us know if this helps.

O tempo está acontecendo, pessoal! 😊 Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: A Você pode personalizar o e-mail modificando o modelo de e-mail padrão ou criando um novo modelo de e-mail. Consulte Personalizando modelos para e-mail automatizado pelo sistema. Encontre mais…

¡Se acabó el tiempo! ✨ La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: A Puede personalizar el correo electrónico modificando la plantilla de correo electrónico predeterminada o creando una nueva plantilla de correo electrónico. Consulte Personalización de plantillas para correo…

Time's up, everyone! Kindly see details below for the correct answer and its explanation: Correct Answer: A You can customize the email by modifying the default email template or by creating a new email template. See Customizing Templates for System-Automated Email. Find out more about this topic in this New to NetSuite…

Thank you for keeping this thread updated. Apologies if you need to separate the workbooks. The ability to show more than 10,000 records of exporting to CSV/Excel File is logged under Enhancement #152697. I suggest to visit SuiteIdeas and vote for this enhancement request.

Hi @User_6CFAO, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

Thank you, @CRATIV_Jason! 😊

Thank you for voting on the enhancement. I understand your concern about the current setup not working as expected using an external case form. Your feedback is valuable, and I encourage you to share specific details in SuieIdeas.

Hi @Richard Appleford OB, I suggest to test this in the Release Preview Account and if the issue occurs, you will have a chance to report the issue. See the SuiteAnswers below to help you get the most out of your Release Preview account. Release Preview Guide Overview of Release Preview Accessing Your Release Preview…

Hi @User_6CFAO, Can you please confirm if the Sales Order is excluded in Transaction types in Forecast Reports? To check, please follow the steps below. 1. Login as Administrator 2. Navigate to Setup > Accounting > Accounting Preferences 3. Click Items/Transactions > Sales & Pricing section 4. Transaction Types to Exclude…

Hi @CRATIV_Jason, This happens when there are multiple activities/messages sent out. Have you tried using the Summary Type in the Results tab? Grouping the Names and setting the Date or ID to Maximize. Does it help?

Hi @nir.levy Just checking if you were able to see previous comment. We'd appreciate if you can provide us the information for us to be able to check on this further. Thank you.

Hi @Richard Appleford OB Have you tried the solution in SuiteAnswers ID 14683? I hope it helps.

Hi @Richard Appleford OB, You should be using the URL containing the Account Specific Domain (e.g. https://12345.netsuite.com) wherein 12345 reflects the Account ID to ensure that the images will render even if it is sent to a secured network. I hope this helps.

Hi @Toanne Termeer, Thank you for confirming. As per checking, this is the current behavior of NetSuite. The ability to turn it off is logged under Enhancement #116270 Setup > Support > Setup Support > Notification: Be able to turn off customer notification upon an external case update. I suggest that you visit SuiteIdeas…