We have periodically had these abnormalities. Customers losing their shopping cart contents, having other customer's cart contents and now the latest problem we had was a customer who could not even view his shopping cart. He had about 90 items in the cart and when we tried logging in as him we had the same problem. We…

I am unable to upload .js files to my file cabinet in Safari or Firefox. What's the deal NS?! I thought this was supposed to be fixed 5 months ago! I have cleaned out my browser's cache etc. and I receive the following error when I try to upload a .js file: An unexpected error has occurred. Please click here to notify…

I just got an order over the web that came in with no cc# or billing method selected. I've actually seen this once or twice before, but dismissed it as a bug I probably wouldn't see again. Please add us to the list of companies experiencing issue# 107601. It's a good thing we spotted this one, or we too could have lost a…

Evan, Thanks. This takes a lot of pressure off of my shoulders. How soon do you think this can get done? I need to let my boss know when he will be able to place his orders. Thanks for your help

Evan, Will you be able to get the old values back without rolling back the entire account? We are concerned with the obvious problem of re-entering all of our recent transactions. My opinion is that you should have created seperate fields that are populated by the automatic values. When the feature is enabled, the standard…

Evan, I just submitted a case, #436555. Please, tell me you will be able to perform that recovery for us without a charge. It took us two years to get all those numbers where we wanted them... :( Thanks

Ray, where can I find demand-based forcasting in the system settings?

Ray, thanks for the help. Can NetSuite roll our account back to the day before this happened? I think it was Monday. If so, how much do you think this would cost us?

Ain't it the truth. I have submitted several cases over the past 2 weeks and haven't heard as much as a PEEP from them. Not even an acknowledgement of receipt. They are still awaiting to be assigned to a CSR. I know this only because I signed into the customer service center. I don't think I'll ever get a response. This…

Ok, So am I the only one reluctant to sign this form? Look at the liability statement they make at the end of the PCI Addendum: Customer acknowledges that the Carholder Data is the data and responsibility of Customer and not of NetSuite, and NETSUITE EXPRESSLY DISCLAIMS ALL LIABILITY FOR CARDHOLDER DATA. So what happens if…

Ryan, in addition to the 'other prices' results field you can also add a column of type formula (currency) with the formula in the format of {pricelevel[#]} where [#] is the internal id of the specific price level you want to spit out in your search. For instance, {pricelevel2} gives you price level with internal id 2.…

Ryan, The proper syntax is 'formula (currency)' and {pricelevel1}, not {pricelevel[1]}. If this is how you've got it set up I'm not sure why it wouldn't work. :confused: You can find the internal ID of your price levels by going to setup > accounting > accounting lists and selecting 'price level' from the filter box. Each…

Tom, I feel your pain. I don't think your requirements of the system should require a re-implementation on your end. It shouldn't be too hard for NS to implement (in the next major release, albeit) a more verbose search engine in the SO process. I have a feeling this isn't an enhancement request, but maybe we should have…

Thanks for the reply! I am aware that it's possible to sort the values within an option list, but what I'm talking about is actually the display order of the options themselves. For example, I have an item that has a size and color option, I want to always display the color option before the size option since the color…

Thank you!!!! I'm a little surprised SCA actually obeys this!

Thanks for the replies, glad to know I'm not crazy for wanting this functionality :) Anyone care to help a few fellow NetSuite users out? Pretty please...?

Is this a known issue? Does anyone have the defect # so I can create a case and hopefully help push it along? Edit: I ended up just marking up the entire email with inline css and using the squiggly braces { and }. Not ideal, but it works.