Did you guys ever find a good way of dealing with this? Right now I'm submitting my matrix sub-items to google with links to their parent item page... I'd like to figure out a way to pre-select the matrix item options via a formula & url paramaters.

our e-commerce site just went down at 4:07pm est.

Rex, thanks taking a stab at the problem - but as refurbups said, unfortunately it has no effect. We already had that box unchecked. Can someone from netsuite give me a good way to require last name on checkout without the need for client side scripting or a custom field for last name? :confused:

You may want to vote for this enhancement. Enhancemnet 106648: Web Store Registration > Please add the ability to have the Name field switched to First Name and Last Name fields based on whether new customers are created as Individuals or Companies Just added my vote. If you haven't done so yet, please pitch in.

Boy when you go looking for an answer to a question you've already asked... 7 years ago... and nothing has changed. That my friends, is NETSUITE.

Just wondered if you ever found a way to expose line-item level data from the customer's shopping cart, such as qty? I'm trying to make a saved search that will let me see the custom transaction option values on cart items.

I'm testing the email notification by entering a sales order in the back end and billing it. Don't see why that would send a different email than the webstore checkout process though... :h_a_w: EDIT: Confirmed with support that the custom html you enter on Setup > Website > Customize Text is ONLY used on webstore gift…

Maybe someone here can answer this question.. On promo codes there is an option to apply the discount to all sales or first sale only. But netsuite's documentation is really vague about what first sale only means. Does that mean the customer can use it only once, or does it mean that its only valid on their absolute FIRST…

Thanks for the reply Joyce! I figured out why my customer was getting the coupon code expired message. Apparently the partner associated with the coupon code must be set as the customer's primary partner. Seems really silly, and I can't see partner coupon codes being set up to work that way by design. I filed case #1277487…

I was about to make a post. It doesn't look like our NS hosted site is down but it is CRAWLING. We're starting to get phone calls from irate customers. I'm seeing page load times of 20+ seconds.. Could be that your browser is just timing out. Of course status.netsuite.com isn't very helpful to see what's going on :(

So no one else has tried to use a non-standard file extension in netsuite? The script I'm calling is a border-radius hack for IE.

Bill, After a phone call with a support rep we got it fixed. Here's a brief rundown: My website theme had the left column drawn by a custom website tag <navLeft>. After going to the homepage tab and entering in a substitute value for the <navLeft> tag (which was the same value as the tag itself) and saving the tab it fixed…

Have you guys tried to force NS to refresh your site cache by editing your site template, hitting save and then changing it back and re-saving? That tends to help issues that arise after an update... at least that's been my experience.

The issue appears to have been fixed, however now we have a new problem that appears to be caused by the recent fix for this issue. The product image on item templates is now linking to the product page - the page you're already on. Previously, our item drilldown template would load a supersize image in an image viewer,…

This issue is also affecting our website. Category thumbnails that used to link directly to the category are no longer active links. I've created case # 793092, please attach our company to the issue ticket.

Thanks for such a quick response. I can't blame you for not going with their suggestion. I'm not too thrilled with that workaround, either. I'll post back if I can come up with another workaround.

Did you ever figure this one out? I've got some items I'd like to exclude from being searchable, but if I uncheck the "display in website" box then they aren't able to be added to the cart from the webstore. For background, I have several assemblies that I offer in a drop-down selection box on an information item page. The…

Brett, thanks for the suggestion. Seems like a pretty feasible option until this field becomes available for search. I'll give it a shot!

Brett - this worked great. As a SS newbie I went ahead and used the workflow manager to automatically populate my shadow custom field. Super easy workaround to a problem that's bugged me for years!

Just voted on enhancement 146229. This would be super helpful. Everyone please vote!

First, You'll need to find the specific role that your customers are logging in with, which is set for all new customers on this page: set up > company > general preferences. I believe most of your requests to show/hide links can be accomplished by setting their permissions under set up > users/roles > manage roles.…

We are experiencing this exact problem on our LIVE SITE - the calls are already coming in... netsuite, what's up? The site is basically down!

I've observed this problem in our account too. I think this is a bug in v2007.1... Evan, any ideas? Is there an active issue filed for this or do we need to report it to support? I also have issues with some pages not displaying at all in Safari. For instance, visit this page in FF or IE and then in Safari:…

Thanks for the lightning-fast response, Evan! I've created case #651203 in reference to this issue.

I've had this very same complaint once or twice from customers. We never did figure it out, as I was never able to reproduce the problem. The customers eventually got through it by trying over again... It would be nice if someone could shed some light on the matter.

Our site is working again, downtime was ~ 30-45 minutes. Netsuite, what happened?

I did the workaround that BK0001 suggested, but all the hard-coded links on our site are going to be broken including ALL the email-generated visitor's clickthru pages... wonderful timing for a system breakdown! Would someone from NS address this problem as soon as the cause is known?

I just integrated PayPal Express Checkout into our SCA web store and this is still an issue! The PayPal checkout button is stacked right under the standard checkout button with 0 padding and no " OR " text in between them...

vcordova, thanks for the reply. Yes, I am using qty pricing. As of right now, the gift wrapping service is simply an item that the customer will add to their cart. Not the most user-friendly solution, I know. But even when you manually enter the qty to add to your cart the marginal rates do not work on our site. Are you…

Thanks d.j., I've created case #634998 and referenced the issue number you provided.