Nick Horowitz Green Ribbon

Remember the video file burns storage space in your file cabinet, which may cause you to exceed your allotment. You could also host the video outside on a video site (e.g., YouTube, Viddler) and then just put a link in your HTML to play the video from the external site.

Not Possible. Email always goes to company main email. There are a lot of posts on this UG about this flaw. Someone has posted some suitescript code you can use to dynamically change the email field on the transaction so that one transaction will go to the correct person (the contact).

You can set those fields to default to the current employee's values. Go to the Role and you can set how those fields will default in the Role configuration. Note: in Administrator role nothing defaults. So you need to be in a non-Administrator Role to get the defaults to work.

Do your gifts cards have the same prefix or BIN in the first few digits of the card number? If so you could omit the static prefix and thereby make it fit into the shorter field. NS is not gonna expand that field anytime soon, so you need an immediate solution. Alternatively, you could create some type of custom record or…

Isn't there a default under Setup > Company > General Preferences to choose the default Customer type as Individual or Company?

You could probably write a script for that page onLoad to select UK by default. But your point is well-taken that NS ought to at lease default to the country of the NetSuite client (or Subsidiary for OneWorld account)....or even fancier, do an IP address lookup and determine the default country from the IP.

D- I didn't realize you were referring to duplicate web customers. So in this case I would recommend just merging the duplicate customers using the Duplicate Detection feature in NS. All the transactions, history, etc. will be combined onto the surviving record, so no harm, no foul. In the meantime, submit an enhancement…

Or add another gateway record and put that into test mode and it won't do live transactions. You can pick a preferred gateway on the customer record, so create a couple dummy customers with the "test" gateway set as their preferred. Then use your real credit card # but it won't process live at the gateway.

You are not doing the DLE correctly. DLE does work, I've done it. Experiment with DLE with just a few records multiselected so you can see how it works in the UI, then once you see how it is supposed to work you can then do the 1000 records. BUT, if those Sales Orders have anything linked to them, they will NOT delete. You…

Darren, in regards to your item#3, the AVS matching system in Visa and MasterCard do NOT use alpha characters. This is the dirty secret. They only use the first five numeric characters in the string. So your address string of "123 Main Street Apt 45" is sent to V/MC as "12345". You basically analyze the string character by…

Nope! There is an enhancement request to pass the IP to payment gateways. Pls go search for it and vote for it. We need as many votes as possible!

There has got to be a way to use javascript (in ScriptSuite) to capture the IP address and store it in a custom variable/field. We've had this disussion on this UG before. Has anyone figured-out how to do this with javascript? Pls post if you have a solution. (Other folks are asking for the IP address to be passed to…

If you're using the integrated FedEx or UPS shipping labels, the phone# is mandatory with FedEx and UPS, therefore, it's mandatory with NetSuite addresses too.

Tony, could you share your script with the group. And, with the new Shipping Carrier filter field in 2009.2 did you have to modify your script, i.e., NS will only show UPS items, or everyone else's items, but not both simultaneously.

I know I had triaged this annoyance previously. It has to do with trying to download PDFs over HTTPS (NS uses HTTPS). Search Google for PDFs and HTTPS and see if you find someone else's solution. I fought this first about 2 years ago and I was able to fix it. The first step I would try, is to completely uninstall and then…

Rob, I am having this annoying problem, too, on another computer and I solved it!! This only occurs when you try to download PDF from an HTTPS url (SSL secure) you will get the file download dialog warning, plus it makes you save the file to your harddisk. No dialogs appear when downloading PDFs from (non-ssl) HTTP urls.…

This is a MIME type security setting in IE. Your customer's IE security has to allow PDF's to be opened from within IE.

Matt, see my post with answer for this problem. Unfortunately, this is by design for PDFs downloaded via HTTPS (SSL secure url) which is what NS uses. The client will have to make a registry patch to stop it (sorry, that's MS IE security!!)

integrator.io uses SuiteTalk to achieve CSV imports. It's free to use for CSV imports. It's an alternative to the native CSV Import facility.

Good morning, I have to migrate to NetSuite a very bad projected system and I need to use web services. I have to add about 20.000 customers. In some cases a customer can be also a partner. Is it possible, through SuiteTalk, to add the Customer entity and then specify to use it also as a partner (through NetSuite UI I can…

B2B Gateway/Shannon Systems has been doing NS for a long time.

Ialan, are you doing this via CSV import? I am not sure about using the WS API, but I bet the key fields are the same between CSV and webservices API. Prior to 2010.1, the only way to reference an address record was with the "Label" field. This was true in CSV import, and I bet the same held true in WS API. Since the…

There is a specific "Refund Customer Deposit" function in the UI. Dunno if same exists in webservices.

UPS is separate from everyone else. This is because of UPS's rules. So you first need to set the carrier to UPS, and then the options will populate with only the UPS options. We have several screen shots on this UG about this issue if you search. It was back when they implemented the change to the shipping carriers in…

This is weird accounting. A Customer Refund that you don't pay out to the customer should be held as a Credit Memo (which stays in Accounts Receivable) and then you apply the Credit Memo to a future Invoice. It is quite weird accounts to put the credit into the Customer Deposit bucket.

There is a timezone setting on your user preferences. That may be affecting this situation. GMT -7 is when Pacific Timezone is on Daylight Savings Time GMT -8 is Pacific Standard Time (which is now) I am still trying to figure out how NS handles DST, or if it even does.

I don't know WS, but I know in the UI sometimes they use the term Customer Record to mean really an entity record which can have stage = Lead, Prospect, or Customer. Yet othertimes, they do specifically differentiate Lead records vs Prospect records vs Customer records. (Yes in the underlying database they are all stored…

Steve, you are on Pacific Time which is GMT -8 So when you are at Midnight of 2/20/1942 at the timezone GMT -7 then 1 hour earlier (which is GMT -8) would be 2/19/1942 and 11pm Right? The .Net DateTime.Parse() is actually correcting for the different timezones between the XML response (GMT -7) and your local PC (GMT -8).

There is a PHP toolkit that exists already with all the code written for you. Search this usergroup for "PHP toolkit".

Blitz, instead of doing all this programming, what if you just did a Transaction Saved Search, and included the Shipping Address fields. Then you could export that to CSV file. Or set it up as a Web Query and you could scrape the results from the web query whenever you need them. Can you define criteria in a saved search…