Nick Horowitz Green Ribbon

You could easily write a saved search to create a CSV export file with the shipping name/address that you could import into Endicia. You would have to re-key the weight into Endicia (or hook-up an integrated scale and just weight the package at that point in the process). This would at least stop you having to double-key…

Yes, this is a bad design. When you enable UPS, you will notice that a new field is added to the ShipTo address for ShipToPhone. This is the phone# that is used during fullfillment. If that is blank on the ShipTo address, then it will cause an error during fullfillment and you have to go back and add the phone number…

Hi Darayush. I am interested.

Did the 2009.2 Release Docs specifiy which versions will get the enhancements? There is usually a chart with dots showing which versions get which enhancements.

You need to have "NetSuite Support Center" added in your role. AND, you must log off and log back in to then see it. Also try CTRL-F5 to reload your browser from scratch in case you have a menu in cache missing that entry. Or you can add it to just 1 employee by adding it on the Access tab of the employee record. From…

And let's add onto Julian's post list of three: 4- The new Shipping Carrier field shouldn't even appear if the NetSuite account doesn't even have a UPS shipper number setup on the account. That is just plain stupid. They don't have UPS setup on their account, yet the Shipping Carrier field appears no matter what…

Paul there were some bugs with the new UPS in the U.S. accounts and it looks like it is occuring with UK accts, too. UPS is really strict with their legal requirements and they will not permit UPS methods to be displayed along side non-UPS methods, so NS had to add a new field where you pick "UPS" or "More" (which is…

The only way to get it under UPS, is to pick a UPS item under Integrated Shipping, or choose the real-time rate radio button and pick a UPS item...otherwise it will show under More.

Ok Darrell, so it sounds like if you pick a UPS item in "Shipping Label Integration" -OR- if you pick a UPS Real-Time Rate, then it will go under UPS...because both use the UPS Online Tools API hence are subject to the UPS legal requirements. Darrell, in response to your UPS Ground showing under More because you can't pick…

There is a new field called Carrier that has "UPS" or "MORE" (which is everyone else). This is because UPS does not allow any other carriers to be displayed along side UPS options. So you need your script to set the "Carrier" field first, and then the Ship Via will be filtered according to the "Carrier" setting, i.e., you…

Hi Julian. The Shipping Carrier will ALWAYS show under "More" for any UPS Shipping Items that are not set for Real Time rates. So your $5.00 Flat Rate will show under "More". This is by design due to UPS's legal restrictions. What they should do is rename the Shipping Carrier field to "rate type" so that users understand…

It just checked both a 2009.2 and 2009.1 account, and "Shipping Item" is available as a field in a Customer Saved Search in both versions. You may be having the same problem that as I just posted for Julian which is that the Saved Search fields are being restricted by your preferred customer form.

Tom, maybe I am wrong about this, but it sounds to me like the Shipping Carrier field is really inaccurately labeled. It really should be called "rate type". And there are only 2 values: "UPS Real Time Rates", and "Everything Else" (including a UPS item set for a flat rate). Due to UPS's legal restrictions, the only…

Yes it is there. It is called "Shipping Item". I just verified it. If you look on the UI, it is on the Financial tab of the Customer record on the right-hand side (just before all the fields for 3rd party billing). Keep in mind that the CSV import fields that you see on your userid & role will be restricted by the…

Hi Julian. There is one more sentence in the release notes that may be germane here: If a shopper has ordered from your site before, the shipping method used for the last order is preselected. Did you try a virginal brand new customer with no previous orders to see if the carrier default obeys your setting? I am curious…

Ok, so this release note functionality was exactly the culprit! (Good detective work on my part!!) If a shopper has ordered from your site before, the shipping method used for the last order is preselected. So does is the shipping method prefilling with the method used on the last order, but the Carrier is wrong ("more"…

Everyone is getting confused on the Shipping Carrier field. As Tom explained, Shipping Carrier is a filter that filters the Shipping Items to only show items for one particular carrier. As Tom explained, UPS required NS to do this. UPS is very picky about how their brands are displayed. So NetSuite has to show UPS methods…

Julian, if you need to do a bulk update of 1325 customers, you can create a simple CSV file with the InternalID of the Customer, and the default shipping carrier value you want to put in there (if it's the same for everyone, then you can just click the pencil icon on the mapping page and set the default value to the…

Cheers Steve!!

No way to get back due to UPS's obstructionist contract requirements. This is not NS but rather UPS. Remember the larger goal here was for folks that use both FedEx and UPS so they don't have toggle the carrier each day when they print their labels because UPS wouldn't allow UPS to co-exist with FedEx. So sorry you…

Ok thanks for the info. So your X-UPS-5 is correctly showing under Carrier=UPS ? So that is not a bug. But your complaint is that Shipping Carrier is defaulting to "Other" rather than "UPS" on the SO? Is that your gripe? Read Page 30 in the PDF of the 2009.2 Release Notes. Did you change this setting to "UPS" in your…

Julian, I think what Tom is saying, is due to UPS contract requirements, when you pick UPS as the carrier, they are only allowed to display those Shipping Items that have UPS as the carrier AND ARE REAL TIME RATES, and they must display the name exactly as UPS wants it displayed. You notice if you pick the Real Time Rates…

Just to let you know Miguel, this was not NetSuite, but rather an obstructionist legal restriction imposed by UPS who hates FedEx with a passion. UPS integration TOS did not permit coexistance with competitors. So NetSuite must have gotten UPS to waive this requirement, since other multi-carrier manifest & shipping…

Jim, when you say "We can now select an Item on any Transaction Line Item just by typing in the Old Item# in the Item box!" is this because the line item box is searching your custom field due to the new indexing, or is it because you also put the old item# in the UPC code field or the Display Name field (which have always…

Hi Chris. I know the line item search box will also search the UPC Code field (if you have bar coding enabled then you also get a UPC code field on your item record). I am still shocked to learn from Jim that an indexed custom field is searchable from the line item search box. That actually sounds like a bug that shouldn't…

This was my enhancement request from about 3 years ago!!! The other piece I asked for, was to be able to Global Search or Quick Search the "Account Number" system field that is on the financial tab. We stored our previous system's account number in that field per the data schema usage recommendations, but you can't search…

Tom, unfortunately, there is no good way to export it. Basically you print the PDF that NS generates to a text file and then scrape the data out of it. You could write a little VB script program to scrape the data, or there are some scrape utilities that are a little easier (like Monarch from DataWatch is one, but that is…

See my reply in the other thread MiselaS cited: https://usergroup.netsuite.com/users/showthread.php?t=12226

Right. Run this test I just posted on the other thread... https://usergroup.netsuite.com/users/showthread.php?p=64033#post64033

Go to the Online Support Center, Submit a Ticket and in the text ask them to add you to case # so and so. They will send you an email confirming once you've been linked and then from then on you should receive email updates IF you have the option set to email you updates.