If they are all false, just use the default value. But since you tried that, I suspect that there is an error in your CSV. Make sure that no value has any commas in there, especially comments and display name fields. It may be throwing your field order out of whack.

You can also update the "main" purchase price of items with a CSV import. Evan, by main purchase price, do you mean the price for the preferred vendor, or the one on the Inventory tab? Because with Multiple Vendors turned on, the CSV assistant no longer lists the Inventory tab Purchase Price as an import field - which…

This is now issue #126980, thanks.

Ah... my bad on that one. Our customer renamed Purchase Price, I hadn't realized. Everything is fine! :o

Yup, we have that problem too.

As far as I know, this is 'normal'. I have not found a way to get Firefox to display the rich text formatting bar.

Store Description

Are you using any scripts? Often when I'm developping a scripts, and testing it on a form, and there is a bug, it will cause the whole form to become frozen like you describe. You might have a malfunctionning script.

Well, I don't want to keep hammering a nail you don't seem to be interested in, but NS Partners are pretty much exactly "on demand support".

I suggest downloading Notepad++. It easily allows you to swtich your file format to UTF-8 without BOM. It's a free download, and I use Notepad++ A LOT. It's a great utility. link: http://notepad-plus.sourceforge.net/uk/site.htm

I stopped getting them too, though Instant Notifications still work.

I've had it happen to me on another type of record, and one of our clients had that same problem a while back with yet another type of record. As far as I can tell it's a weird very rapid double-click, or double submit of the form. I have no reason why it happens, but I suspect it's a browser issue. Were you using Firefox?

This may or may not be relevent to the present problems, but about 2 weeks back one of our NS customers in Edmundston, New Brunswick, had the very same problem, for 2 days. They'd get timeouts every 5 minutes or so. We couldn't find the cause, and our discussions with NS support told us it was on our side, though…

If you look at one of those Paypal Orders not showing under Orders to Fulfill, is there a Payment Hold on them? Did the CC get properly authorized?

But you said the SO came in with a Payment Hold... so you AREN'T going to process them, right? I mean I have heard customers also wish the rejection was right away, to provide feedback to the customer, and that makes sense - but it basically just comes down to a UX problem - the system still flags the orders as no good,…

Does the SO created in NS record a Payment Hold due to the bad info?

Are you talking about what Income account the payment should hit? That should be coming in from the relating Invoice being paid. Or am I not understanding the scenario?

Actually, cancelling authorizations is a feature available since 2016.2. You can find details on how to void an authorization in the Help under: Order Management >Payment Processing >Payment Processing Options >Customer Credit Card Processing >Accepting Credit Card Payments >Voiding Credit Card Transactions

NS uses Web Service APIs itself to call the CC processors. So if you truly just want to call the processor directly, you should not be using NS at all. That being said, what I think you want to do is create a Cash Sale or Sales Order (depending on if you want to charge or just authorize the card) in NS, letting NS process…

I don't think so, no

In regards to checks, NetSuite has no approval process. While you can of course put some checkbox and stuff to record approval, it will not be possible to mimic the behaviour found elsewhere where the Check would exist yet be non-posting until approval. So, approved or not, it WOULD have a GL Impact and this may defeat the…

Hi Tony, Sure, I will contact you via email to discuss such a project.

Enter the Bill Payment in USD and overwrite the rate specified on the transaction to match your bank's rate.

Ok, so correct me if I misunderstand any part of this: BACS always takes 3 days to process, and for the most part always works like clockwork. Some debits fail, of course, due to insufficient funds or whatever. So, if you had an automated process in Netsuite that automatically paid Invoices after 3 days, would that be…

Hi Carol, Go in Setup->Accounting->Accounting List, filter for Payment Method, then edit each method and make sure it points to the right account. If the account doesn't actually require to point to anything different than your default, you can consider leaving this field blank.

How do your clients pay you?

Sure, you can buy a simple Credit Card USB swapping device. When you swipe, it writes the cc number in Netsuite. You can also get an fully external CC verification device, in which case NS is no longer the component verifying the card.

A simple USB reader acts like a keyboard. It decodes the magnetic strips into numbers and writes it in your screen. So you would follow the normal Netsuite UI to create customers and Cash Sales.

You could create a Cash Sale using a Other Charge item. Doesn't have to be an inventory item, could be any of an Non-Inventory, Service, etc.

That doesn't work with Web Store orders though, as those cannot create Estimates (right?). One solution is to have SOs some in with the "Get Authorization" box NOT ticked in, let the SO save, then edit it and tick in the box. That way, if it fails, your SO is still there. This is all automatically done with scripting, of…