Olivier Gagnon NC Red Ribbon

You have to pick one

You need to go in your Tax Group, and Edit/Save it. The piggyback calculation doesn't refresh if you just edit the GST tax code.

That depends. We certainly use NS for business in the US and Canada - something very common for any Canadian company. If you want to maintain 2 seperate base currencies, then you will need OneWorld. I mean, this is if you're opening a subsidiary in Canada and will need to produce CAD$ financial statement. Otherwise, you…

Hmm, did you check the GST Tax Code going into your gst+pst Tac Group to make sure it is set properly at that level? That's where you'll find the "Purchase Tax Account" field.

Hello, I have been trying to figure this out also. We are on NetSuite One World and on our Purchases orders done in our Canada subsidiary I see the tax code available on the purchase orders. However, I don't see that option when creating PO's in our U.S. subsidiary. Are you saying that those fields aren't available? The US…

That's EXACTLY the problem with Netsuite translations - someone ran all the words through Google Translate and assumed that if the Internet says so, it must be right. It isn't.

Translation is a big problem here in the mostly French-speaking Canadian province of Quebec too. I suggest using multiple forms. You can have one that has all it's labels in English, and one that has the labels in French, thus printing out Invoices in the language you want, as well as providing a user-interface your…

1. If you had any page, like say a webstore, you presented to your customers so they could log into to the NetSuite Customer center, then likely you will need to update the code on these pages to point to the new login URLs 2. NS is telling you they are doing this in case the mess things up and your customers can no longer…

This would only be possible by using a script.

"Inventory Received Not Billed" often contains residual value when you change the unit rate of items on Bills and not on Item Receipts, so you should build your report assuming you're going to see that. It's a pretty complicaed search because there is no direct link between Receipts and Bills. You should probably try to go…

I'm not sure I understand what is missing. The Customer Center is a login protected access to NetSuite that a company can provide to its clients. Within the Customer Center you have the ability to give logged in customers the ability to view and file cases they can open. I do not see what is not a match from what you are…

I believe there are some SuiteApps that handle that

Customers can be given access to the Customer Center by going on their record and granting access on the Access tab.

Read the help for the Customer Center.

I have to admit 100$ is not very expensive, but if you want another solution, this verification could easily be handled via a saved search Alert to notify someone or even a Saved Search Result Custom Field that says "Duplicate!" if another order is found with the same PO# (for the same customer).

If the Void button isn't appearing you may not have the correct setting for it ("Void transaction using reversing Journal") The simplest option might be to create a Journal Entry that exactly reverses the Journal's GL impact, making sure to note the Name of the client on the JE lines. They use a Payment to apply the…

Out of curiosity, do you have some sort of implementation partner guiding you through your implementation process?

The simplest solution would be to set up a Workflow triggered on SO creation. Fire off a little search to determine if this SO is the customer's first SO and if so, fire off email. However, this is only "very simple" if you know how to do a workflow and a saved search. If not, you'll need to drop the idea of automating it…

Using a custom record would work. Depends if you'd like to use some of the functionality of an Opportunity though. If so you can still use an Opportunity. You'll just need to generate Quotes independently of the Opt. A custom field on the Quote could be used to tie it back to the Opty (custom field won't care the customers…

This shouldn't be an actual permission thing so much as a Subsidiary or Location limit. Are the roles configured with limited Subsidiary or Location access? For Location limits, it would refrain from showing any item whose "Location" body field did not match the Location on their employee record.

In NetSuite, you can lower the price of the item by selecting the proper Price Level (you can set it to Custom and manually define a price if desired). You could also leave the Price Level to whatever and override the Amount. The alternative is to set a Discount line item immediately under the item you wish to discount. So…

Not natively, but it could be achieved with a script.

Lots and lots of scripting

That doesn't wound right. Try flushing your browser's cache and trying again. There should not be an issue removing a member from a sales team. You might also have a script preventing this action, so check if anything is deployed on SOs.

Olivier Isnt there an option for inline discounts? This might be a part of another module I had in my old system but i swear i was able to do this as it was an additional column available You had a customization. This is a common customization, but it is not a standard NS thing. And what you need to be aware is that such a…

NetSuite used to have a white paper, or a step by step guide I guess, for configuring your system to do leasing via the use of SOs and Return Authorizations. I haven't seen that rticle in a while, but perhaps try searching on SuiteAnswers, it might be in there somewhere. However, that process utlimately also admitted you…

You could accomplish this with Web Services, Suitelets or RESTlets.

Ah ha. This is probably far more complicated than you may have realized. Firstly, in most rental processes (dare I say "all rental processes") the renter retains ownership of the item being rented out, and this accounting-wise it is incorrect to remove it from the books. Therefore, issuing a stand-alone invoice, which…

Depends. If you specifically want to give access to Customer and Case records, especially if they need to create or edit data, then no dice, can't use Vendor Center it can't do that. If you can live with giving him read-only access to the required information in the form of Searches, then you can use Vendor Center. If you…

You could have a checkbox on Customers called "Add to Call List". When ticked in, this automatically and instantly creates a Phone Call record for today's date. Again, you can go about ticking this box on a listing of all customer using Direct List Editing. Super simple to create a call list, then. After, you pull up a…