Olivier Gagnon NC Red Ribbon

What is your use case for invoicing multiple times the same Serial Number? To be clear you cannot and will not be able to invoice the same number without first bringing it back into inventory, but there is a world of possible work-arounds depending on why exactly you need to do this.

That's why you put a non-inventory (and thus non-serialized) placeholder on the Invoice for billing purposes. You can write the SN into a custom field if you need to know/display it.

Aggreed. .

I didn't mention that because it's quite complex and very expenseive to setup, but you could indeed use a Suitelet to reproduce the required screens to allow full edit mode of records the Vendor Center doesn't have access to. But, depending on how close to the real screen you want to get, you are potentially looking at…

What do you intend by "figured this out"? You should still be able to find the original email via the system notes, or, if you click View on the message, you should see it on the Recipients tab.

Add a Subtotal item, THEN the discount. Discounts always apply only to the line immediately above them, but if that line happens to be a Subtotal - you're all set :) There are also body-level discounts, but those wont appear as line item info on the printout

This functionality is not currently available, it is an Enhancement Request (a fairly popular one, too). There aren't any perfect workarounds. One is to use nlapiXmlToPDF() to generate a "fake" combined Invoice. You still have several unique Invoices, but at least you can present a unified paper version to customer.…

Ah, very interesting. One option would be to turn off auto-email on case creation/update, and make use of the "Send Email" checkbox on the case. It would require a bit of rework on you process, but basically you could have a script running on Case creation, and if a case is created within business hours, populate the…

Not easily, no. Out of curiosity, because I like to learn about people's business processes, why do you require that?

I recently had the same question, but other way around. There isn't really any way, other than scripting.

Right, add a custom field "Parent Case", and on the field definition mark it as "Record is Parent". This will add a sublist to Cases allowing you to create sub-cases and see all attached sub-cases.

Hi Aaron, I don't recall if you can read qty picked from scripting on the SO, so I'll assume you're right on that. In that case, the solution would be to call a Saved Search filtered to only this SO's internal id, and return the column quantity picked, which is most definately available from searching. Edit: Actually…

Reports->Forecast->Forecast by Item You can then customize this report to group Tier 1, 2 and 3 items together

Hmm, that wasn't super clear, but why can't you run a forcasting report filtered on specific items, or on some category field on the item record?

As long as you do not have a presence within Canada, you have no taxes to collect. Many US companies have no Canadian presence and still sell here, most of the time using USD prices. There's really no limitation to doing that, except figuring out how to handle customs sometimes.

Did using a search work?

Well, you CAN'T sort them, right. All you can do is remove the line and add it back at a new place. This changes line's ID and other hidden link fields, so that the line, even though is exactly the same as before, if different from NS's perspective. Simple example: you have a SO that is already Fulfilled and Invoiced. You…

Hi Aaron, I'm not sure I quite catch your scenario. Why does making Jane supervisor of the other 2 not work? Even though she is supervisor, she can still enter sales for herself, and these would show in reports and such

Because you're talking about sorting them on initial save, well before subsequent transactions are created, this should not be an issue. You can get a script that will sort the lines. However, you might also be able to modify for handheld-NetSuite integration code, and performing the sorting at that time - thus eliminating…

Hi Aaron, Aside from performance concerns, there is an overridding issues that you cannot/must not "sort" lines once the line has a fulfillment or Invoice connected to it. So, you can only sort while the SO has nothing tied to it. The reason is that you can't "move" line items - you'd have to erase it and re-add the item…

Advanced Partner Center costs a license. Partner Center should be free. The reason APC takes a license is that you can pick from the full range of permissions. So if it was free, people would use these instead of paid Employee seats.

While The Wizard's answer, again, wins an internet award, Historical Transaction migration is a complex subject. The answer depends on what you intend to do with the information. To answer your specific question, no, there is no such thing as a non-posting Invoice. However, again highly dependant on your full need, you…

Add a custom date field "Date Cancelled" ?

Sure, with a bit of customization. At it's most basic, you can add a custom dropdown on the Case that lists transactions - you can make this field "Record is Parent" too, that way you'll see a listing of cases on the parent SO/Invoice. That's all you can do without getting into scripting. If you script, you can then add a…

Uhh that last post is not quite exact, so let me clarify Netsuite offers Support contracts (Silver, Gold, Platinum). Each of these options is in fact a certain percentage of your annual Netsuite bill, plus subject to standard negociation. Therefore, there is no single fee for them that NS can put up on their website. You…

You are correct that there is no concept of "vendor lead". If that's the case, am I correct in thinking that I'll still be able to target the whole group of contacts from the tradeshow for a followup email campaign by creating a dynamic contact group that includes both customers and suppliers? Well, only if you CSV create…

Do the items within the group all have prices defined on their item records?

If I understand correctly, your Opportunity and Sales Orders use totally different customers. In this case, I think the best approach would be to add a Custom Field on the SO to record the "created from". NS will not allow you to link 2 records ujsing different customers, so using a little custom field should work.…

They are standard items. One way to suppress them would be to edit the form, and then provide a saved search that excludes these items in the dynamic results dropdown of the item tab.

If I recall correctly, only item marked as "Display in Website" are available through the Customer Center. Could be mistaken here, going from memory