@Venice Jane Lejos-Oracle Please refer to the image I attached in the first post. By landing page, I meant the Netsuite Default Set New Password page that users get brought to during the sign up process.

@Richard James Uri-Oracle @Vajrala Madhu Reddy The issue is not solved as two of my questions are still unanswered. 'What about the header off the email, and why doesn't it follow suit with the other email header settings that have been otherwise working appropriately in all other regards? And, is the Netsuite landing page…

@Vajrala Madhu Reddy Thank you for your input, though it has already been established that those templates are not the same one as the 'Customize NetSuite Password Set Up Successful/ Password Change Email Notification' that I attached a screenshot of, and that @Theo Cruz-Oracle verified was not available for customization…

@Theo Cruz-Oracle I see, thank you for this information. What about the landing page and the email header?

@Theo Cruz-Oracle It gets delivered after the customer has set their password for the webstore, after the Customer Center Access Email has been sent. Customer Access Email is Sent. User is greeted by a Netsuite Branded page to set their password. They receive the "Netsuite Password Set Up Successful" email (The original…

@Theo Cruz-Oracle Hi Theo, Unfortunately, that is not the same template as the picture I attached. Also, we have already customized the Customer Center Access email template to fit our needs.

Thanks for your help @Carlo Bernal-Oracle, that lead me to the right place. I also happened to be missing a few permissions.

Do you know what bundle is related to this? I can confirm that we don't have that template available to us.

Interestinging, as I do not see the Standard Sales Order - Invoice as a customizable template. Do you know what permissions would be related to it?