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Hello @User_U8YND, Just checking in to see if you got a chance to look at the comment I posted earlier.
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Hello @User_U8YND, I recommend it would be best to submit a support case so the support team can investigate and determine what’s causing the issue.
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Hello @User_OH49U, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…
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Hello @User_U8YND, I was able to find an article that explains how to Configure NetSuite for single sign-on with Microsoft Entra ID you can try taking a look at this. However, I think you may need to submit a support case, if it's not resolved as this will likely require further investigation and assistance from the…
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Hello @XimenaB, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you know…
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Hello @kastnerd, Just checking in to see if you got a chance to look at the solutions posted earlier. If you require further assistance, don’t hesitate to reach out. We are happy to help!
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Hello @User_U8YND, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…
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Thank you so much @PaulFleetwood to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hello @User_SAO7N, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you…
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Hello @PaulFleetwood, Based on the permissions you've reviewed and your careful analysis, you are correct—you have not missed any primary NetSuite permissions directly related to the creation, editing, or publishing of Saved Searches. The key permissions affecting this behavior are: Persist Search - Create (controls…
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Hello @User_U8YND, Thank you for the response. Here is what I could find related to the concern you are facing. Do NOT use the default (ID=3) Administrator role for SSO unless you have explicitly enabled it per NetSuite’s security documentation.(Check Point 2) Instead, create a custom administrator role with the needed…
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Hello @User_OH49U, Thank you for the update. Can you please Try to isolate the issue by trying the following : 1. Try logging in with a test (new) customer account to see if the error is user-specific. Check the customer record in NetSuite (Active status, web store access, password requirements). 2. Verify that there have…
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Hello @kastnerd, You’re right that email-based 2FA is weaker than app-based TOTP, and NetSuite (the application) does support third‑party TOTP apps. The confusion comes from the fact that the NetSuite Support Community is a separate Oracle‑managed identity property with its own MFA policy. That property enforces Oracle…
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Hello @User_U8YND, It may be a mismatch between the Microsoft Entra External ID and the NetSuite login email for the guest user. Could you capture and review the SAML response to confirm the NameID/claims being sent? Also, please check NetSuite’s logs at Setup > Users/Roles > Login Audit Trail for a more specific error…
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Hello @User_OH49U, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…
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Hello @User_PB6Y8, Just checking in to see if you got a chance to look at the solutions posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?" on the comment that helped. It helps others with similar issues find answers more easily and also, it contributes toward…
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Hello @Nursalim, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In case you know…
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Hello @SheryK, Yes, this does appear to be a NetSuite limitation. The available fields in saved searches can vary based on record relationships, and in this case the campaign information isn’t fully exposed for use in search results. Making the Campaign field visible on the Contact form and reviewing it directly on the…
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Hello @kastnerd, Oracle restricts MFA to Oracle-managed factors so it can maintain full security control, meet compliance requirements, simplify account recovery, and provide consistent support. Third-party authenticators are not supported because Oracle cannot audit, secure, or troubleshoot them end-to-end. ________ In…
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Hello @User_OH49U, This usually happens due to a domain mismatch or domain validation issue. Even if you’ve been using the default NetSuite checkout domain for years, changes to domain status, DNS/cert validation, or domain bridging can cause the Login request to be rejected as an “Invalid domain.” Check the Domains setup…
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Hello @User_HV6EH, Just checking in to see if you got a chance to look at the solutions posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…
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Hello @User_FL4CK, Just checking in to see if you got a chance to look at the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter…
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Hi @User_EW3WP, Just checking in to see if you got a chance to try the solution I posted earlier. If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge. If…
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Hello @User_PB6Y8, You can use the same Client Info tab field as a filter if it’s a date field under Criteria, and you can also apply specific exceptions there. If a Saved Search doesn’t meet the requirement, you can achieve the same result using a Workflow instead.
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Hello @User_68KLQ, Just wanted to check if you were able to see the possible solution provided in previous comments. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the…
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Hello @SheryK, Just wanted to check if you were able to see the possible solution provided in my previous comment. If it was helpful, could you do us a quick favor and click "Yes" on "Did this answer the question?" It helps others with the same question find the answer quickly, and you'll earn points and unlock the Answer…
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Hello @User_DATN1, If you found it helpful, please consider clicking "Yes" under "Did this answer the question?". It helps others with similar issues find answers more easily and also, it contributes toward earning your Answer Accepter badge. If you require further assistance, don’t hesitate to reach out. We are happy to…
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Hello @User_HV6EH, Yes, NetSuite can send emails from @mycompanyname .com. However, DKIM must be fully configured by adding the two NetSuite-generated CNAME records in DNS. Until DKIM is verified, NetSuite will rewrite the FROM address to a NetSuite domain. Once the DKIM status shows “Ready”, emails will retain the company…
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Hello @User_DATN1, @Tigran Shahnazaryan has mentioned a real good solution. You should be able to create a workflow that sends emails using that. If you run into any problems feel free to post questions and we will be happy to assist.
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Hello @User_FL4CK, DKIM setup in NetSuite is a two-part process: NetSuite side (you / admin) Customer IT / DNS side NetSuite generates the DKIM details, but does not publish DNS records itself. Those records must be added by whoever manages the domain’s DNS. Step-by-step 1. NetSuite side In NetSuite, you: Go to Setup →…