Hi Francesa, thank you very much for tracking this down. We do not have the feature enabled and I'm investigating with our partner support to determine the impact of enabling it. We sincerely appreciate your effort in working with us to resolve the issue, thank you again.

I don't have anything that says inventory detail on the item, when I click on the item in the RMA, it goes to the Serialized Inventory Item page - we have ~40,000 of these devices at present time.

Here is the XML for the line item on the RMA: That is the line I'm trying to add the Serial # to…

Hi Francesa, that did clear up the issue with the item having been deleted. The line item I'm trying to update is 115, which I set in the following message body to update the item with the serial number. But I'm still getting an error indicating the field "InventoryDetail" does not exist on the record:

Hi Francesca, I executed another transform to RMA and now I'm updating the record with the line # but I still get the following message: x-netsuite-propertyvalidation": "Unknown field name inventoryDetail. The field does not exist on this record instance." Any ideas?

I thought perhaps it had to do with the replace=item parameter, because it does remove the current items on the RMA as we are changing the inventory items expected for return from the ones that transformed from the Sales Order. So I thought I'd try updating the item once it has been created on the RMA with a separate call…

When I specify the line # I'm getting an error: { "type": "https://www.rfc-editor.org/rfc/rfc9110.html#section-15.5.1", "title": "Bad Request", "status": 400, "o:errorDetails": [ { "detail": "Error while accessing a resource. The record has been deleted since you retrieved it.", "o:errorCode": "USER_ERROR" } ] } Here is…

Hello Francesca, I tried removing the lines and also confirmed the serial number is valid in our system and the call still did not update the number. Here is the updated body: Here is the item in NetSuite after the call (image sensitive info redacted): With this message I am receiving a 204 response with this message in…

Hi Richard, I solved my issue by adding my items to the Sales Order after it is transformed. The only remaining issue is that we have an item on every Estimate that we do not want on the Sales Order. I've removing it after the transformation but neither of the methods provided in documentation seem to work. I'm going to…

Hi Richard, thank you for the information. I am reading through the documentation and it is very helpful. I'm still searching for a reason why the price level is not getting set properly on the transform, it looks correct in the JSON.